Media guide
Page 3 of 3
• Do not load wrinkled, creased, damp, or curled media.
• Flex, fan, and straighten media before you load it.
• Do not use media that has been cut or trimmed by hand.
• Do not mix media sizes, weights, or types in the same media source.
• Make sure the recommended print side is face down when loading 500-sheet trays, and face up when
loading the multipurpose feeder or the high capacity feeder, for simplex (single-sided) printing.
• Keep media stored in an acceptable environment. See “Storing Media.”
• Do not remove trays during a print job.
• Push all trays in firmly after loading them.
• Make sure the guides in the trays are properly positioned for the size of media loaded. Make sure the guides
are not placed too tightly against the stack of media.
• Make sure all cables that connect to the printer are correctly attached. See the Setup sheet for more
information.
• If a jam occurs, clear the entire media path. See the User’s Guide for information on the media path.
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