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Complimentary Services
C OMPLIMENTARY S ERVICES
How to Get Help
To obtain roadside assistance, take the following steps:
1) Call (800) 25-LEXUS (800/255-3987).
2) Have as much of the following information
as possible:
Vehicle identification number (located on the
driver’s side corner of the dashboard, under
the window)
Owner’s name and home address
Vehicle license plate number
Location of vehicle, including the nearest
major intersection
3) To determine your location, the dispatch operator
will ask you for the area code and first three digits
of the phone number from which you are calling.
If you are calling from your cellular phone:
Obtain a phone number from a telephone near
your location; or
Call directory assistance and obtain the phone
number of a nearby business; or
Call the local cellular operator and ask for the
area code and prefix of the cell you are in.
4) Wait at your vehicle or in a nearby secure location
for the roadside assistance provider to arrive.
Additional Coverage
After your roadside assistance coverage expires, you
may join a motor club created exclusively for Lexus
owners. Benefits include roadside assistance coverage,
a trip-planning service and discounts on travel and
dining. For further information, call (800) 25-LEXUS.
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