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General| Brand | Lexus |
|---|---|
| Model | 2014 RX 450h |
| Category | Automobile |
| Language | English |
Overview of services and benefits provided to Lexus owners.
Details on Lexus vehicle warranty coverage, terms, and conditions.
Guidelines and schedules for vehicle maintenance to ensure optimal performance.
Importance and schedule for regular vehicle upkeep.
Summary of the comprehensive warranty provided for Lexus vehicles.
Description of free services offered by Lexus to enhance ownership experience.
A log to record vehicle maintenance history and intervals.
Details of the initial complimentary maintenance service for the vehicle.
Information on Lexus roadside assistance services and how to obtain help.
Details of the second complimentary maintenance service for the vehicle.
Third step: utilize the National Center for Dispute Settlement (NCDS) for arbitration.
Criteria for disputes that can be handled by the NCDS arbitration program.
Explanation of arbitration decision outcomes and Lexus' compliance.
Second step: contact Lexus Customer Satisfaction Department.
Details about the dispute settlement program and arbitration process.
Clarifies that covered repairs and adjustments are performed without cost to the owner.
Covers general repairs and adjustments for parts supplied by Lexus.
Warranty for seatbelt and airbag systems, including special terms for Kansas.
Specific coverage for hybrid vehicle components like the battery and inverter.
Coverage for body panels developing rust-through due to corrosion.
Outlines the process for resolving warranty disputes, including arbitration.
Covers major powertrain components including the engine and transmission.
Covers defects in materials/workmanship affecting emissions compliance.
Procedure for claiming warranty if the vehicle fails an emissions test.
Covers failures causing the vehicle to fail emissions tests or incur penalties.
Lists exclusions from the California emission warranty, similar to federal.
Outlines owner rights and responsibilities related to the emission warranty.
Details the duration and coverage for California emission system defects and performance.
Owner's duties regarding maintenance and proper vehicle use for warranty validity.
Recommendations for servicing at authorized Lexus dealerships.
Guidelines for emergency repairs when a dealership is not readily available.
Details of the initial complimentary maintenance service for the vehicle.
Details of the second complimentary maintenance service for the vehicle.
Recommended SAE grade for oil and oil filter replacement schedule.
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