41Introduction
MAINTENANCE
To ensure that your vehicle receives
first-quality service and factory-
authorized parts, Lexus recommends
having maintenance performed by
an authorized Lexus dealership. To
locate your nearest authorized Lexus
dealership, log on to www.lexus.com
or contact Lexus Customer Satisfaction
at (800) 255-3987.
Lexus dealership technicians are
experts in the maintenance and repair
of Lexus vehicles. They stay current
on the latest service information
through Lexus technical bulletins,
service publications and training
courses. Many are also certified
through the Lexus Commitment to
Perfection Certification Program,
which requires specialized,
state-of-the-art training as well
as rigorous exams through both
Lexus and the National Institute for
Automotive Service Excellence.
Additionally, when you have your
vehicle serviced at a Lexus dealership,
your service information is recorded
in the Lexus National Service History
database. This is the first database of
its kind in the automotive industry. It can
be accessed by any Lexus dealership
in the U.S. — a great convenience if
you relocate or need to have your
vehicle serviced while traveling.
You can be confident you’re
getting the best possible service
for your vehicle when you take it
to a Lexus dealership. Don’t trust
your investment to anything less
than a team of Lexus specialists.
Maintenance and repairs not
performed by an authorized Lexus
dealership should be performed
by a qualified technician following
procedures in Lexus service and
repair publications.
LEXUS DEALERSHIP SERVICE
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