To Next PageTo Next PageWhy is no image displayed on my LG 43SM5KE Digital Signage?
First, ensure the power cord is properly connected to the outlet. If that's not the issue, the signal from your PC's graphics card might be outside the product's frequency range; in that case, adjust the frequency range according to the specifications. Also, verify the signal cable connection and check the input signal via the input menu.
What to do if the audio function doesn't work on my LG Digital Signage?
Check whether the audio cable is properly connected. Adjust the volume and ensure the sound settings are correctly configured. You may also want to select an appropriate equalizer sound and re-adjust the volume.
What to do if the screen image looks abnormal on my LG Digital Signage?
Verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Also, ensure the correct input signal is connected to the signal port.
Why the operation does not work normally on LG 43SM5KE Digital Signage?
Check if the Timer is set. Review the power control settings. Note that a power interruption can also cause this issue.
What to do if the 'Unknown Product' message appears when connecting my LG 43SM5KE Digital Signage?
General| Panel life | 50000 h |
|---|---|
| Pixel pitch | - mm |
| Response time | 12 ms |
| Display diagonal | 43 \ |
| Display brightness | 450 cd/m² |
| Display technology | LCD |
| Native aspect ratio | 16:9 |
| Display number of colors | - |
| Supported graphics resolutions | 1920 x 1080 (HD 1080) |
| Orientation | Horizontal/Vertical |
| Product color | Black |
| Product design | Digital signage flat panel |
| Anti-glare screen | Always gives an optimal view, even in direct sunlight. |
| Bezel width (side) | 11.9 mm |
| Placement supported | Indoor |
| Bezel width (bottom) | 18 mm |
| Panel mounting interface | 200 x 200 mm |
| Certification | FCC Class A |
| Purpose | Retail |
| Operating hours (hours/days) | 24/7 |
| USB version | 3.2 Gen 1 (3.1 Gen 1) |
| HDMI ports quantity | 3 |
| DVI-D ports quantity | 1 |
| VGA (D-Sub) input ports | 0 |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Energy efficiency scale | A to G |
| Power consumption (standby) | - W |
| Power consumption (typical) | 95 W |
| Sustainability certificates | ENERGY STAR |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 80 % |
| Internal memory | 8 GB |
| Operating system installed | Web OS |
| Cables included | AC, HDMI |
| Package depth | 123 mm |
| Package width | 1052 mm |
| Package height | 650 mm |
| Package weight | 12600 g |
| Harmonized System (HS) code | 85285210 |
Weight and Dimensions| Depth | 54 mm |
|---|---|
| Width | 969.6 mm |
| Height | 563.9 mm |
| Weight | 10000 g |
Guidelines for safe electrical power handling and connection to prevent shock or fire.
Precautions for safe installation, moving, and product handling to prevent damage or injury.
Safe practices for product usage, cleaning, and environmental considerations like disposal.
Guidance on the proper disposal of the product, especially concerning mercury content.
Information about software licenses and trademarks used in the product.
Details on optional accessories, parts, and their assembly, like stands and logo brackets.
Instructions for connecting speakers, IR sensors, and wall mounting the display.
Information on portrait layout and using security features like Kensington Lock.
Connecting PCs and external devices, managing input sources for optimal performance.
Navigating through different input sources like HDMI, DP, and selecting the desired one.
