LG 49UB8200 - Troubleshooting Network Problems; Diagnosing Network Issues

Troubleshooting Network Problems
1
Press
the
SMART
~
button
to
access
the
Home
menu.
Select
SETTINGS
and
press
Wheel
(OK).
SETTINGS
2
Select
the
NETWORK
I]
Network Status
menu.
Follow
the
instructions
below
that
correlate
to
your
network
status.
·
Check
the
lV
or
the
AP
(Router).
~
»)(
li
»
TV
Gateway
DNS
Internet
When
an
.!
appears on TV,
but
an X on Gateway.
0
Check
the
connection
status
of
the
TV,
AP
(Router)
and
cable
modem.
@
Power
off
and
power
on
the
TV,
AP
(Router)
and
cable
modem
.
8
If
you
are
using
a
stat1c
IP,
enter
the
IP directly.
G)
Contact
internet
companies
or
AP
(Router)
companies.
•
Additional
points
to
check
when
using
a
wireless
connection
0
Check
the
password
for
the
wireless
connection
in
the
router
settings
window.
@Change
the
router
SSID
(network
name)
or
the
wireless
channel.
Check
the
AP
(Router)
or
consult
your
Internet
service
provider.
TV
Gatewa
Internet
When
an
../
appears on
TV
and Gateway,
but
an
X on
DNS.
0
Unplug
the
power
cord
of
the
AP
(Router),
cable
modem
and
try
to
connect
after
5
seconds.
@ Initialize
(Reset)
the
AP
(Router)
or
cable
modem.
8
Contact
internet
companies
or
AP
(Router)
companies.
~
»>
t
TV
Gatewa
When
an
../
appears on
TV,
Gateway and
DNS,
but
an X on
Internet.
0
Unplug
the
power
cord
of
the
AP
(Router),
cable
modem
and
try
to
connect
after
5
seconds.
@Initialize
(Reset)
the
AP
(Router)
or
cab
le
modem.
8
Check
that
the
MAC
address
of
the
TV/
AP
(Router)
is
registered
with
your
Internet
service
provider.
(The
MAC
address
disp
layed
on
the
right
pane
of
the
network
status
window
should
be
registered
with
your
Internet
service
provider.)
G)
Check
the
AP
(Router)
manufacturer's
webs
i
te
to
make
sure
your
router
has
the
latest
firmware
vers1on
installed.