LG 55LA9700 - Troubleshooting Network Problems

ENGLISH
Troubleshooting Network Problems
1
Press the SMART button to access the Smart
Home menu. Select Settings and press Wheel(OK).
Ö
Input List Settings Internet
Tv Guide
DVR
SmartSh
Universal...
More
More
User Guide Pr.List
Recent List
Settings
2
Select the NETWORK
ĺ
Network Status menu.
My TV Name : 42LA6400-DA
Network Connection
Network Status
Wi-Fi Direct
MiracastTM/Intel's WiDi
1(7:25.
Follow the instructions below that correlate to your
network status.
Check the TV or the AP(Router).
TV Gateway DNS Internet
Network Status
When an appears on TV, but an X on Gateway.
1
Check the connection status of the TV, AP(Router)
and cable modem.
2
P
ower off and power on the TV, AP(Router) and
cable modem.
3
If
you are using a static IP, enter the IP directly.
4
Contact int
ernet companies or AP(Router)
companies.
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Additional points to check when using a wireless
connection
1
Check the password for the wireless
connection in the AP(Router) settings window.
2
Change the AP(Router) SSID (network name)
or the wireless channel.
Check the AP(Router) or consult your Internet
service provider.
TV Gateway DNS Internet
Network Status
When an appears on TV and Gateway, but an
X on DNS.
1
Unplug the power cord of the AP(Router), cable
modem and tr
y to connect after 5 seconds.
2
Initialize(Reset) the AP(Router) or cable modem.
3
Con
tact internet companies or AP
(Router)
companies.
TV Gateway DNS Internet
Network Status
When an appears on TV, Gateway and DNS,
but an X on Internet.
1
Unplug the po
wer cord of the AP(Router), cable
modem and try to connect after 5 seconds.
2
Initializ
e(Reset) the AP(Router) or cable modem.
3
Check that the MA
C address of the TV/AP(Router)
is registered with your Internet service provider. (The
MAC address displayed on the right pane of the
network status window should be registered with
your Internet service provider.)
4
Check the
AP(Router) manufacturer’s website
to make sure your router has the latest firmware
version installed.