LG 55LB6300 - Troubleshooting Network Problems; Diagnosing Network Connectivity Issues

Troubleshooting
Network
Problems
Depending
upon
the
version
of
the
software,
icon
position
can
be
changed.
1
Press
the
(Smart)
button
to
access
the
2
home
menu.
Select
0
(Settings)
and
press
<ID
Wheel
(OK).
Se
lect
the
Network
fl
Wired
Connection
or
Wi-Fi
Connection
fl
Advanced Settings.
NETWORK
WI-FI
Check
the
AP
(Router)
or
consult
your
Internet
service provider.
When
X appears
next
to
Gateway:
0
Unplug
the
power
cord
of
the
AP
(Router).
cable
modem,
wait
10
seconds.
Reapply
power.
@
Initialize
(Reset)
the
AP
(Router)
or
cable
modem.
@)
Contact
internet
service
provider
or
AP
(Router)
companies.
DNS
X@
'"""'...,.
____
_,)
When
X appears
next
to
DNS
:
Follow
the
Instructions
below
that
correlate
to
your
network
status.
Check
the
TV
or
the
AP
(Router).
When
X appears
next
to
TV:
0
Check
the
connection
status
of
the
TV,
AP
(Router)
and
cable
modem
.
@
Power
off
and
power
on
in
the
following
order;
(1st)
the
cable
modem,
wa1t
for
the
cable
modem
to
reset
(2nd)
the
AP
(Router),
wait
for
the
AP
(Router)
to
reset
and
the
(3rd)
TV
@)
If
you
are
us1ng
a
static
IP,
enter
the
IP
directly.
0
Contact
internet
service
provider
or
AP
(Router)
companies.
0
Unplug
the
power
cord
of
the
cable
modem
or
the
AP
(Router),
wait
10
seconds.
Reapply
power.
@
After
the
cable
modem
or
AP
(Router)
has
Ini
ti
alized
(Reset),
try
to
reconnect.
@)
Check
that
the
MAC
address
of
the
TV/
AP
(Router)
is
registered
with
your
Internet
service
provider.
(The
MAC
address
displayed
on
the
right
pane
of
the
network
status
window
should
be
registered
with
your
Internet
service
provider.)
0
Check
the
AP
(Router)
manufacturer's
website
to
make
sure
your
router
has
the
latest
firmware
version
installed