48
TROUBLESHOOTING
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Video
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I
Problem
Resolution
An
image displays
in
black
and
• Adjust the color setting
in
the menu option.
white or the color quality
is
poor. •
Keep
a sufficient distance between this product
and
other electronic products.
• Scroll to other channels. There
maya
problem
with
the broadcast.
Horizontal or vertical bars appears • Check if there
are
local interferences such
as
an
electrical appliance or power
or images blur tool.
Lines or streaks appear on images • Check the antenna or aim the antenna to the proper direction.
Afterimages (ghosts) appear when
• Pixels may have been damaged from a fixed image displayed for a long time
the product turns
off
(image burn). Use a screen saver to prevent the pixel damage on the screen.
The
power
is
on
but the screen • Adjust the brightness
and
contrast
in
the menu option.
appears extremely dark.
"No Signal" appears on the screen. • Check if the signal cable
is
connected between the
TV
and
products properly.
• Check the selected input source by pressing INPUT.
Black spots appear
on
the screen. • Several pixels
in
red, green, white, or black may appear
on
the screen that
can
attribute to the characteristics of the
LCD
panel.
• This
is
normal.
The
display offset
is
wrong. • Adjust the position setting
in
the Picture menu.
• Check if the video card resolution
and
frequency
are
supported by the product.
If the frequency
is
out of range, set to the recommended resolution using the
display settings
on
the external device.
Thin lines appear
in
the background • Check the video cable connections.
of the screen.
Horizontal noises appear or
• Adjust the
Phase
setting
in
the menu option.
characters blur.
Refer to the "SCREEN (RGB-PC)".
The
reception on some channels
is
• Scroll to other channels. There
maya
problem with the broadcast.
poor • The station signal may be weak. Aim the antenna to the proper direction.
• Check if there
is
local interferences such
as
an
electrical appliance or power
tool.
Movie
Problem
Resolution
The
file does not appear
on
the • Check whether the extension
is
supported.
Movie List.
Message
is
displayed • Check whether the file
is
playing normally
on
a
PC.
(Check whether the file
is
saying "This file
is
invalid" or the damaged.)
audio
is
working normally but the • Check whether the resolution
is
supported.
video
is
not working normally. • Check whether the video/audio codec
is
supported.
• Check whether the frame rate
is
supported.
Message
is
displayed saying • Check whether the file
is
playing normally
on
a
PC.
(Check whether the file
is
"Unsupported Audio" or the video
damaged.)
is
working normally but the audio
is
• Check whether the audio codec
is
supported.
not working normally
• Check whether the bit rate
is
supported.
• Check whether the sample rate
is
supported.
Subtitle
is
not working. • Check whether the file
is
playing normally
on
a Pc. (Check whether the file
is
damaged.)
• Check whether the video file
and
subtitle file name are the same.
• Check whether the video file
and
subtitle file
are
located
in
the same folder.
• Check whether the subtitle file
is
supported.
• Check whether the language
is
supported. (When you open the subtitle file
in
Memo
Pad,
you
can
check the language of the subtitle file.)
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