Why is there no image on my LG Digital Signage?
If no image is displayed on your LG Digital Signage, ensure the power cord is correctly plugged into the power outlet. Also, check the signal cable and access the input menu to check the input signal. If the signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications in this manual.
Why is no image displayed on my LG 55UH5F Digital Signage?
There might be several reasons why your LG Digital Signage is not displaying an image. First, ensure that the power cord is correctly plugged into the power outlet. Also, check the signal cable and access the input menu to verify the input signal. If the signal from the PC's graphics card is out of the product's vertical or horizontal frequency range, adjust the frequency range according to the specifications.
What to do if the screen image looks abnormal on my LG Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, it could be due to the graphics card resolution and frequency not being supported by the product. Verify that the graphics card resolution and frequency are supported. If the frequency is out of range, set it to the recommended resolution in the “Display” settings in the Control Panel. Another potential cause is an improper input signal connected to the signal port. Ensure that you connect the appropriate signal cable that matches the source input signal.
What to do if the 'Unknown Product' message appears when connecting my LG 55UH5F?
If you see an 'Unknown Product' message, check if the function is supported by referring to the graphics card user manual.
What to do if the audio function does not work on LG 55UH5F Digital Signage?
If the audio function does not work on your LG Digital Signage, verify that the audio cable is connected properly. Adjust the volume and ensure the sound is set properly. Also, select the appropriate equalizer sound and check the volume level.
What to do if LG Digital Signage shows 'Unknown Product' message?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the function is supported by referring to the graphics card user manual.
Why does after-image appear on my LG Digital Signage?
If after-image appears on your LG Digital Signage, and you use a fixed image for a long time, this may be because the pixels may be damaged. Use the screen-saver function. Note that this is normal for LCD screen products.
What to do if the Unknown Product message appears when connecting LG 55UH5F?
Check if the function is supported by referring to the graphics card user manual.
What to do if the Unknown Product message appears when my LG Digital Signage is connected?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the function is supported by referring to the graphics card user manual.
Why is the screen color abnormal on my LG 55UH5F Digital Signage?
If the screen color on your LG Digital Signage appears abnormal, ensure that the number of colors is set to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Also, check the connection status of the signal cable, and if necessary, re-insert the PC graphics card. Note that several pixels (red, green, white, blue or black) may appear, which is normal for LCD panels and not a malfunction.
Safety guidelines for electrical power connection and usage.
Safety guidelines for product installation and placement.
Safety guidelines for handling the product during movement.
Safety guidelines for product operation and cleaning.
Guidelines for environmentally sound disposal of the product.
Lists and details of optional accessories available for the product.
Identification of physical parts and control buttons on the monitor.
Step-by-step instructions for attaching the monitor stand.
Instructions for connecting the IR sensor for remote control.
Guidance on setting up the monitor in a portrait orientation.
Procedures for installing and removing the LG logo bracket.
Instructions for assembling the memory cover.
Detailed guide for mounting the monitor securely on a wall.
Steps for connecting a personal computer to the monitor.
Guide for connecting other external devices like DVD players.
How to navigate and select input sources for the monitor.
Instructions for setting up and connecting multiple monitors in a daisy-chain.
General| Panel life | 50000 h |
|---|---|
| Response time | 8 ms |
| Display diagonal | 55 \ |
| Display brightness | 500 cd/m² |
| Display technology | IPS |
| Native aspect ratio | 16:9 |
| Display diagonal (metric) | 139 cm |
| HDMI ports quantity | 3 |
| DVI-D ports quantity | 1 |
| VGA (D-Sub) input ports | 0 |
| Orientation | Horizontal/Vertical |
| Product color | Black |
| Product design | Digital signage flat panel |
| Bezel width (side) | 9.9 mm |
| Placement supported | Indoor |
| Bezel width (bottom) | 14.4 mm |
| Panel mounting interface | 300 x 300 mm |
| Cables included | AC, HDMI, RS-232 |
| Tilt angle range | 0 - 30 ° |
| Purpose | Universal |
| TV tuner integrated | - |
| Operating hours (hours/days) | 24/7 |
| International Protection (IP) code | IP5X |
| Sustainability certificates | ENERGY STAR |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 10 - 80 % |
| AC input voltage | 100 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Energy efficiency scale | A to G |
| Power consumption (standby) | 0.5 W |
| Power consumption (typical) | 91 W |
| Computer system type | System on Chip (SoC) |
| Operating system installed | Web OS |
| Package depth | 175 mm |
| Package width | 1360 mm |
| Package height | 810 mm |
| Package weight | 24200 g |
Weight and Dimensions| Depth | 39.9 mm |
|---|---|
| Width | 1234.4 mm |
| Height | 720.9 mm |
| Weight | 19000 g |
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