68
Single Zone Art Cool
TM
 Mirror Wall Mount Installation Manual
Due to our policy of continuous product innovation, some specifications may change without notification.  
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
TROUBLESHOOTING
LG SIMS - Self Diagnosis Functions 
The SIMs WLAN module and the smart phone app together provide monitoring and 
troubleshooting capability for LG Duct Free Systems. SIMs function only with LG Duct 
Free products. LG SIMs can also be used with Single Zone one-to-one configurations 
such as the Single Zone Wall Mount systems.
SIMs app is available for Apple
®
 iPhone
®
 iOS or Android™ smart phone operating sys-
tems. Download the latest version from the App Store (iPhone iOS) or Google Play™ 
store (Android). (Apple and iPhone are trademarks of Apple Inc., registered in the U.S. 
and other countries. Android and Google Play store are trademarks of Google LLC.
SIMs can display and graph operational data for the air conditioner system including 
the indoor unit and the outdoor unit. SIMs also displays error codes and a trouble-
shooting guide. A full copy of the LG SIMs Smart Inverter Monitoring System User’s 
Manual is available on the www.lghvac.com website. 
To use SIMs, you must be a trained HVAC service technician familiar with variable 
refrigerant flow (VRF) systems in general, and with LG’s Duct Free System products. 
You must understand the inverter air conditioning operation cycle, the meaning of the 
data displayed by SIMs, and how to use the data to troubleshoot the system.
• The Duct Free System air conditioning system must 
run for at least 15–20 minutes before data collected 
by SIMs is valid for troubleshooting.
• The  free  SIMs  app  must  be  correctly  installed  on 
the smart phone before using SIMs. 
• Some outdoor units have an LGMV extension cable 
accessed by removing the side handle cover. If the 
outdoor unit does not have this extension cable, 
access  the  LGMV  connector  by  removing  the  top 
cover of the outdoor unit. 
High voltages capable of causing death are used 
in this equipment. Outdoor unit power remains con-
nected during this procedure. Take extreme caution 
not to touch electrical components or connections.  
Failure to observe this warning can result in death 
or severe injury.
Figure 119: LG SIMs App and WLAN Module.
Figure 120: SIMs WLAN Module to DFS System Example.
Figure 121: SIMs App Main Info Screen
SIMs App Main Info Screen
The main screen is the first screen displayed after wireless connec-
tion is established. Tap the Main Info tab to display current readings 
regarding the indoor and outdoor unit(s). The Operational Info area 
of the screen will show active functions or modes by illuminating the 
light to the right of the function. 
Additional Help information can be accessed by tapping the Help 
Menu buttons at the bottom of this screen. 
Operational
Information
AC Cycle
Information on
Main Info Tab
Help Menu
(File is Factory Use Only)
LG SIMs
WLAN Module
LG SIMs App
on Smart Phone