47
TROUBLESHOOTING
ENGLISH
Customer Care and Service
Contact an LG Electronics customer information centre.
• To find an LG Electronics authorised service personnel, visit our website at
www.lg.com
and follow the
instructions found there.
• Self-repair is not recommended as it could further damage the device and void the guarantee.
• Spare parts referenced in Regulation 2019/2023 are available for a minimum duration of 10 years.
Drying performance is
too low or bad.
Water is not properly supplied. The water is used for auto-cleaning of
lint-filter on drum during the drying.
• Make sure the water supply tap is open.
Water does not properly drain.
• Make sure the drain filter is not clogged.
The appliance is overloaded.
• Check the load capacity for the selected programme. If necessary, add a
time dry programme.
The spin speed is too low.
• Select the highest spin speed allowed for the wash programme.
A warm air comes out
from the rear side of
the appliance.
This appliance makes a warm air to dry the clothes.
• This warm air dries the clothes and comes out from the rear side of the
appliance.
Symptoms Possible Cause & Solution
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