47
TROUBLESHOOTING
Problem Possible Causes Solutions
Icemaker is not 
making enough 
ice (continued).
Doors are opened often or for 
long periods of time.
If the doors of the unit are opened often, ambient 
air will warm the refrigerator which will prevent 
the unit from maintaining the set temperature. 
Lowering the refrigerator temperature can help, 
as well as not opening the doors as frequently.
Doors are not closed 
completely.
If the doors are not properly closed, ice 
production will be affected. See the Doors will 
not close completely or pop open section in Parts 
& Features Troubleshooting for more information.
The temperature setting for the 
freezer is too warm.
The recommended temperature for the freezer 
compartment for normal ice production is 
minimum -18 degrees. If the freezer temperature 
is warmer, ice production will be affected.
Dispensing water 
slowly.
Water filter has become 
clogged and congested.
It is recommended that you replace the water 
filter:
Approximately every six months.• 
When the water filter indicator turns on.• 
When the water dispenser output decreases. • 
When the ice cubes are smaller than normal.• 
Reverse osmosis filtration 
system is used.
Reverse osmosis filtration systems can reduce 
the water pressure below the minimum amount 
and result in icemaker issues.
If the problem persists, it may be necessary to 
contact a plumber or install a booster pump to 
compensate for the low pressure.
Low house water supply 
pressure.
The water pressure must be between 20 and 120 
psi on models without a water filter and between 
40 and 120 psi on models with a water filter.
If the problem persists, it may be necessary to 
contact a plumber or install a booster pump to 
compensate for the low pressure.