- In case of unlock condition.
- In case of lock condition.
3. Press and hold the 'Fridge'
button for more than 3 seconds.
it will display "3",
other LED will turn OFF
Note
After 5 minutes closing door, this option turn off
and display will return to normal condition.
Note
• For best results, do not move the phone while
the tones are being transmitted.
• If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
• Call quality differences by region may affect the
function.
• Use the home telephone land line for better
communication strength and signal clarity.
• Poor signal quality may result in poor data
transmission from your phone to the machine,
which could cause Smart Diagnosis to not work
properly.
4. Open the refrigerator door.
5. Following the instructions of the operator, hold
the phone’s microphone close to the icon
SmartDiagnosis
6. Hold the phone in the position untill the end of
the sound data transfer.
7. Keep the phone in place untill the tone
transmission has finished. This takes about 3 to
6 seconds
Resume your conversation with the consultant,
who will then be able to assist you in using the
information transmitted for analysis.
Unlock Lock
Unlock LockLock
Should you experience any problems with your
refrigerator,it has the capability of transmitting
data via your telephone to the LG service center.
This gives you the capability of speaking directly to
our trained specialists. The specialist records the
data transmitted from your machine and uses it to
analyze the issue, providing a fast and effective
diagnosis.
If you experience problems with your
refrigerator,call to the LG service center.
Only use the Smart Diagnosis feature when
instructed to do so by the LG call center agent.
The transmission sounds that you will hear are
normal and sound similar to a fax machine.
Smart Diagnosis cannot be activated unless your
refrigerator is connected to power.
If your refrigerator is unable to turn on,then
troubleshooting must be done without using
Smart Diagnosis.
First, call to the LG service center.Only use the
Smart Diagnosis feature when instructed to do so
by the LG call center agent.
1. Close the refrigerator door.
2. Set display lock (Maintain 5 min protect
logic)button for 3 seconds.
Smart Diagnosis
TM
(Optional)
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