Appendix
103
Message Possible causes Possible corrective measures
Impossible
to receive/
send SMS &
photos
Memory full
Delete some data, such as applications
or messages from your device to make
more memory available.
Files do not
open
Unsupported file
format
Check the supported file formats.
No sound Vibration mode
Check the settings status in the sound
menu to make sure you are not in
vibration or no interruptions mode.
Hangs up or
freezes
Intermittent
software problem
If the screen freezes or the device does
not respond when you try to operate
it, remove the battery and reinsert it.
Then power the device back on.
OR
Try to perform a software update
thr
ough the website.
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