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arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a
class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The
arbitration will be administered by the American Arbitration Association (AAA) and will be conducted before a single arbitrator under
the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and
under the procedures set forth in this section. The AAA Rules are available online at
www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the
manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal
Department-Arbitration1000SylvanAvenueEnglewoodCliffs,NJ07632.IfthereisaconictbetweentheAAARulesandtherules
set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration
Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the
court to decide. The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the
extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will
promptlypayallarbitrationlingfeestotheAAAunlessyouseekmorethan$25,000indamages,inwhichcasethepaymentof
thesefeeswillbegovernedbytheAAARules.Exceptasotherwiseprovidedforherein,LGwillpayallAAAling,administration
and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration,LGwillpayyourreasonableattorneys’feesandexpensestotheextentrequiredbyapplicablelaw.Ifthearbitratornds
either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA
Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay
under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from
you if LG prevails in the arbitration.
Hearings and Location.Ifyourclaimisfor$25,000orless,youmaychoosetohavethearbitrationconductedsolelyonthebasisof
(1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA
Rules.Ifyourclaimexceeds$25,000,therighttoahearingwillbedeterminedbytheAAARules.Anyin-personarbitrationhearings
will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to
a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in
anarbitrationproceeding.Tooptout,youmustsendnoticetoLGnolaterthan30calendardaysfromthedateoftherstconsumer
purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or
(ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date
on which the product was purchased; (c) the product model name or model number; and (d) the IMEI or MEID or Serial Number, as ap-
plicable (the IMEI or MEID or Serial Number can be found (i) on the product box; (ii) on a label on the back of the product beneath the
battery, if the battery is removable; or (iii) from the settings menu via the following path: Settings > General > About phone > Status).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other
form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not
affectthecoverageoftheLimitedWarrantyinanyway,andyouwillcontinuetoenjoythefullbenetsoftheLimitedWarranty.Ifyou
keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.