38
Troubleshooting
Message Possible Causes Possible Corrective Measures
Number not
permitted
The Fixed Dial Number
function is on.
Check settings.
Impossible to
receive/send
SMS & Picture
Memory full Delete some existing messages in the phone.
Files not open Unsupported le format Check the le format that can be supported
The screen does
not turn on
when I receive
a call.
Proximity sensor problem
If you use any protection tape or case, check it is
covered the area around proximity sensor
Make sure that the area around the proximity
sensor is clean.
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