CONFIRM WARRANTY PERIOD FOR LG MC PRODUCT
Dear our valued customers,
To protect you from buying false or hand-carrying products in the market, as
well as to ensure that customer can receive genuine warranty service for LG
products, and to make it more convenient for you, LGEVN Co., Ltd. would like to
announce you about regulation on Warranty Period for LG MC Product.
After you buy a LG MC product and use it continuously (for around 4 hours) with
the same SIM card, a message including the IMEI No will be automatically sent
from your MC to LG system.
Basing on the IMEI No, LG system will conrm genuine product, and reply you
by a message to conrm warranty period for your MC.
The content of the replied message as below:
Welcome to LG smart warranty service. The warranty period of ‘IMEI No’ is from
‘activated warranty service date’ to ‘the last date of warranty period’The mo-
ment you start using the MC is the activated warranty service date.
Customer will have to pay for a message sent to LG system with conrming
purpose, and in return, the warranty period of customer’s MC will be extended
one extra month. It means the warranty period will be 13 months from the acti-
vated warranty service date instead of 12 months as before. As for accessories,
LGEVN only apply warranty period of 6 months from purchase date but not
over 9 months from production date on Serial No. When applying the program,
without warranty card, customers still receive the best genuine warranty service
for LG MC product within its warranty period.
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