41
If you haven’t created a Google
account on the phone or you
forgot your PIN or Password, you
need to perform a hard reset. Or,
you can unlock the phone with the
Backup pin.
5. Using Hard Reset
(Factory Reset)
If your phone needs to be
restored to its original condition,
use a
Hard Reset
to initialize your
phone.
1 Turn the power off.
2 Press and hold the following keys
at the same time for 8 seconds:
Power/Lock Key + Home Key +
Down Volume Key.
Warning
If you perform a Hard Reset,
all user applications and
user data will be deleted.
Please remember to back up
any important data before
performing a
Hard Reset
.
6. Using Safe Mode
To recover your phone when
malfunctioning.
1 Turn off your phone and reboot.
When you see the booting
animation press and hold the
Down Volume Key
. Your main
screen will then be displayed with
the words “Safe mode” in lower
left corner.
2 From the Home screen, tap
the Menu Key and tap App
settings.
3 Tap one of the available tabs
at the top of the screen and
select the application you wish to
uninstall.
4 Tap Uninstall and OK to confirm.
5 After uninstalling the application,
turn off and reboot your phone.
To Next Page
Loading...
Need help?
General
