Problem Possible Cause Solutions
Water collects in
base pan.
Moisture removed from air and
drains into base pan.
This is normal for a short period in
areas with little humidity; normal for
a longer period in very humid areas.
Air conditioner
turns on and off
rapidly.
Outside temperature extremely
hot.
Refer to installation instructions or
check with installer.
Noise when unit is
cooling.
Air movement sound.
Remote sensing
deactivating
prematurely.
Remote control not located
within range.
Place remote control within 20 feet
& 120° radius of the front of the
unit.
Remote control signal
obstructed.
Remove obstruction.
Room too cold. Set temperature too low. Increase set temperature.
NOTE
This is normal. If too loud, adjust
the fan speed to low.
If you see "CH" in the display, please call 1-800-243-0000.
Air conditioner
freezing up.
The cooling coils are iced over.
obstruct the air conditioner from
properly cooling the room. Set the
mode control at High Fan or High
Cool.
TROUBLESHOOTING
24
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