LG OLED55G2 Series - User Manual

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Summary

Important Safety Instructions

General Safety Precautions

Avoid electric shock, fire, and damage by following safety instructions regarding rain, moisture, and flames.

Power Cord Safety

Protect the power cord from damage, do not use damaged cords, and unplug safely by the plug.

Product Handling and Precautions

Foreign Objects and Power Cord Safety

Emergency Actions for Product Issues

Unplug immediately and contact service if the product is damaged, water enters, or smoke/odors are detected.

Electrical Equipment and Modifications

Wall Mounting Instructions

Wall Mount Installation Overview

Attach wall mount bracket to the TV and a solid wall, use qualified personnel for installation.

Securing the TV to the Wall

Insert eye-bolts/brackets, mount wall brackets, and connect securely with rope.

Wall Mounting Safety Precautions

Professional Installation and Manual Handling

Professional installers should read the manual and provide it to customers for future reference.

Wall Installation Safety Guidelines

Professional Installation Importance

Installation by non-professionals is dangerous; contact qualified installers for moving or replacing.

Installation Site and Stability Requirements

Cable Management and Work Safety

Troubleshooting Common Issues

Remote Control Not Working

Solutions for when the TV cannot be controlled with the remote, checking sensor, obstacles, and batteries.

No Image or Sound Display

Troubleshooting steps for when no image or sound is produced, checking power and connections.

TV Turns Off Suddenly

Reasons for the TV turning off suddenly, checking power settings and auto-off functions.

No Signal Detected via HDMI

Steps to take when no signal is detected via HDMI, including restarting the PC and reconnecting the cable.

OLED Screen Protection

OLED Screen Characteristics

OLEDs produce light per pixel for clear images but are prone to image retention.

Minimizing Image Retention on OLED

Avoid displaying fixed images for long periods and use the built-in screen protection feature.

Images Causing OLED Image Retention

Minimizing OLED Image Retention

Picture Mode Settings for Retention

Adjust picture mode to Eco/APS and OLED Pixel Brightness to a lower level to minimize retention.

Aspect Ratio Adjustment for Retention

Stability Hazard Warning

Furniture and TV Stability Guidelines

Use recommended furniture, ensure stability, and prevent children from climbing.

Cable Management and Placement Safety

Route cables safely and avoid unstable locations or placing the TV on inappropriate materials.

This document is an owner's manual for an LG OLED TV, providing essential information on safety, installation, operation, specifications, and troubleshooting.

Function Description

The LG OLED TV is a high-definition television designed for home entertainment. It supports various broadcasting specifications, including DVB-T/T2, DVB-C, and DVB-S/S2 for digital TV, and PAL, SECAM, and NTSC-M for analogue TV, depending on the region. The TV can be connected to external devices such as Blu-ray players, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PCs, and gaming consoles via HDMI and USB ports. It also features an IR Blaster for controlling compatible set-top boxes, Blu-ray/DVD players, soundbars, and game consoles. The TV incorporates advanced display technology, where each pixel emits light, achieving perfect black colors and clear images without blur. It includes a built-in screen protection feature, "Pixel Cleaning," to mitigate image retention, a common phenomenon in OLED panels. The TV can be operated using a single button for power on/off and menu control, in addition to a remote control.

Important Technical Specifications

Wireless Module (LGSBWAX12) Specifications:

Wireless LAN (IEEE 802.11a/b/g/n/ac/ax):
- Frequency range: 2,400 to 2,483.5 MHz (Output Power: 17 dBm)
- Frequency range: 5,150 to 5,725 MHz (Output Power: 15 dBm)
- Frequency range: 5,725 to 5,850 MHz (Output Power: 13 dBm)
- Frequency range: 5,945 to 6,425 MHz (Only UAE) (Output Power: 11 dBm)
Bluetooth:
- Frequency range: 2,400 to 2,483.5 MHz (Output Power: 9 dBm)

Broadcasting Specifications (Digital TV):

DVB-T/T2, DVB-C, DVB-S/S2:
- DVB-S/S2: Programme coverage 950 ~ 2,150 MHz, Maximum storable programmes 6,000.
- DVB-C: Programme coverage 46 ~ 890 MHz.
- DVB-T/T2: VHF III: 174 ~ 230 MHz, UHF IV: 470 ~ 606 MHz, UHF V: 606 ~ 862 MHz, S Band II: 230 ~ 300 MHz, S Band III: 300 ~ 470 MHz, Maximum storable programmes 3,000.
Analogue TV: PAL B/B, PAL B/G, PAL D/K, PAL-I, SECAM B/G, SECAM D/K, NTSC-M. Programme coverage 46 ~ 862 MHz.
External antenna impedance: 75 Ω.

Supported HDMI Audio Formats:

True HD (48 kHz)
Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz)
PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)

Environmental Conditions:

Operating Temperature: 0 °C to 40 °C
Operating Humidity: Less than 80%
Storage Temperature: -20 °C to 60 °C
Storage Humidity: Less than 85%

Stand Models (Separate Purchase, depending on TV model):

SQ-G2ST55 for OLED55G2*
SQ-G2ST65 for OLED65G2*
SQ-G2ST8377 for OLED77/83G2*

Usage Features

The TV offers flexible installation options, including mounting on a table with a stand or securing it to a wall using an optional wall mount bracket. For wall mounting, specific instructions are provided for concrete and wood stud walls, including drill bit sizes and hole depths. The manual emphasizes the importance of proper ventilation, advising against installation in confined spaces or on soft surfaces.

Connectivity is a key feature, with multiple HDMI ports supporting various audio formats and USB ports for connecting external storage devices. The IR Blaster allows for universal control of other home theater components.

The TV includes features to minimize image retention, such as setting the picture mode to [Eco] / [APS] and adjusting [OLED Pixel Brightness] to a lower level for prolonged viewing. It also recommends removing black bars by adjusting the [Aspect Ratio] settings and turning off device setup menus when not in use.

For initial setup, the TV may take a few minutes to initialize. The On Screen Display (OSD) may vary slightly from the manual. The device should be easily accessible to a power outlet.

Maintenance Features

Cleaning:

Unplug the power cord before cleaning.
Wipe gently with a soft/dry cloth.
Do not spray water or other liquids directly on the TV.
Avoid using chemicals such as glass cleaner, air freshener, insecticide, lubricants, wax, abrasives, thinner, benzene, or alcohol, as these can damage the product or panel.

Screen Protection (Pixel Cleaning):

The OLED TV has a built-in "Pixel Cleaning" feature to prevent image retention.
This feature automatically runs based on accumulated viewing time when the TV is turned off.
It can also be run manually via the menu: → [General] → [OLED Care] → [OLED Panel Care] → [Pixel Cleaning].
To minimize image retention, avoid displaying still images for prolonged periods, especially those with black areas or fixed elements like logos or menus.

Troubleshooting: The manual provides basic troubleshooting steps for common issues:

Remote control not working: Check the remote sensor, ensure no obstacles, and verify battery installation and charge.
No image/sound: Confirm the TV is on, power cord is connected, and the wall outlet is functional.
TV turns off suddenly: Check power control settings, ensure auto-off functions are not activated, and note that the TV will turn off after 15 minutes of inactivity if no signal is detected.
No signal from PC (HDMI): Turn the TV off/on, reconnect the HDMI cable, and restart the PC with the TV on.

Safety and Environmental Information: The manual includes comprehensive safety instructions, covering electrical shock prevention, fire hazards, proper ventilation, battery handling, and safe movement of the TV. It also provides environmental information, particularly for India, regarding the disposal of old appliances in accordance with e-waste rules, emphasizing recycling through authorized channels and avoiding improper disposal.