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󱂄 Troubleshooting

Cannot control the

TV with the remote

control.

• Check if anything such as tape has been placed over the receiver.

• Check if there is any obstacle between the product and the remote control.

• Replace the batteries with new fresh ones.

No image display and

no sound is produced.

• Check if the product is turned on.

• Check if the power cord is connected to a wall outlet.

• Check if there is a problem in the wall outlet by connecting other products.

The TV turns off

suddenly.

• Check the power control settings. The power supply may be interrupted.

• Check if the auto-off function is activated in the settings menu.

• If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.

Abnormal Display • If the TV feels cold to the touch, there may be a small flicker when it is turned on. This is normal; there is

nothing wrong with TV. Some minute dot defects may be visible on the screen, appearing as tiny red, green,

or blue spots. However, they have no adverse effect on the TV’s performance. Avoid touching the screen or

holding your finger(s) against it for long periods of time. Doing so may produce some temporary distortion

effects on the screen.

• This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fine

dots on the screen while you’re viewing the TV. Those dots are deactivated pixels and do not affect the

performance and reliability of the TV.

Generated Sound • Cracking noise A cracking noise that occurs when watching or turning off the TV is generated by plastic

thermal contraction due to temperature and humidity. This noise is common for products where thermal

deformation is required.

• Electrical circuit humming/panel buzzing A low level noise is generated from a high-speed switching circuit,

which supplies a large amount of current to operate a product. It varies depending upon the product. This

generated sound does not affect the performance and reliability of the product.

• Make sure to wring any excess water or cleaner from the cloth.

• Do not spray water or cleaner directly onto the TV screen.

• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.

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General

Screen shape	Flat
Display diagonal	65 \
Display brightness	- cd/m²
Display technology	OLED
Native aspect ratio	-
Native refresh rate	120 Hz
Display number of colors	1.07 billion colors
Game features	Auto Low Latency Mode (ALLM), Game Optimizer, Variable Refresh Rate (VRR)
AMD FreeSync type	FreeSync Premium
High Dynamic Range (HDR) supported	Yes
High Dynamic Range (HDR) technology	Dolby Vision, High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG)
Package type	Box
Package depth	206 mm
Package width	1676 mm
Package height	950 mm
Package weight	41190 g
Product color	Black
Panel mounting interface	300 x 200 mm
Operating system installed	Web OS
Cables included	AC
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
RMS rated power	40 W
Audio output channels	2.2 channels
Tuner type	Digital
Digital signal format system	ATSC
HDMI ports quantity	4
USB 2.0 ports quantity	3
Ethernet LAN (RJ-45) ports	1
AC input voltage	120 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.5 W
Power consumption (typical)	130 W

Weight and Dimensions