Get Started 3
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you‟re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation
wizard.
• Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing
Power/Lock Button cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint Customer Service by dialing
1-888-211-4727 from any other phone.
Make Your First Call
Once your phone is activated, you can make phone calls.
1. Press > . (Tap the Dial tab, if the screen is not already on the dial screen.)
2. Use the dialpad to enter a phone number.
If you enter a wrong number, tap to erase digits one by one.
To erase the entire number, touch and hold .
3. Tap to dial the number.
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