1A. Setting Up Service 3
Setting Up Service
account, (you're swapping phones), you can activate
on your computer online or directly on your phone.
Activate on your computer:
䡲 Go to sprint.com/activate and follow the
instructions.
Activate on your phone:
1. Turn on your new phone. (Make sure the old
one is turned off.) Your device will automatically
attempt Hands-Free Activation.
2. Tap Activate to override auto-activation and start
the manual activation wizard.
3. Follow the onscreen prompts to complete the
activation process.
4. After you have completed the wizard, make a
phone call to confirm your activation.
If your phone is still not activated or you do not have
access to the Internet, contact Sprint Customer Service
at
1-888-211-4727 for assistance.
Note: For security reasons, you will need your Sprint
phone number and PIN to use this activation
method.
Note: Your device will need to complete one hands-free
activation attempt before you can continue.
Note: If you don't override Hands-Free Activation, your
device will attempt to autoactivate five times. Wait
for
Retry to appear on your screen. Tap Retry and
then tap
Activate.
Tip: Do not press while the phone is being activated.
Pressing
cancels the activation process.
Note: If you are having difficulty with activation, contact Sprint
Customer Service by dialing
1-888-211-4727 from any
other phone.
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