30
SMART FUNCTIONS
Using Audible Diagnosis to 
Diagnose Issues
Follow the instructions below to use the audible 
diagnosis method.
• Launch the 
LG ThinQ
 application and select the 
Smart Diagnosis
 feature in the menu. Follow 
the instructions for audible diagnosis provided 
in the 
LG ThinQ
 application.
1
Press the 
Lock
 button to activate the lock 
function.
•  If the display has been locked for over 5 
minutes, you must deactivate the lock and 
then reactivate it.
2
Open the fridge door and then hold the phone 
on the upper right speaker hole.
3
Press and hold the 
Freezer
 button for three 
seconds or longer while holding your phone to 
the speaker until the data transfer is complete.
4
After the data transfer is complete, the 
diagnosis will be displayed in the application.
•  For best results, do not move the phone while 
the tones are being transmitted.