To Next PageTo Next PageWhy LG Air Conditioner stops during operation?
If your LG Air Conditioner stops during operation, the Timer Function may have timed out, turning the unit off, so check the timer settings. Also, if a power failure occurred during operation, wait for the power to come back. If you have the Auto Restart function enabled, your unit will resume its last operation several minutes after power is restored.
Why my LG Air Conditioner and smartphone is not connected to the Wi-Fi network?
If your LG appliance and smartphone aren't connecting to Wi-Fi, first, remove the Wi-Fi network from your smartphone and re-register the appliance on LG ThinQ, because the password might be incorrect. Turn off mobile data on your smartphone and use Wi-Fi for registration. Ensure the wireless network name (SSID) uses only English letters and numbers. Use a 2.4 GHz router frequency. If the distance between appliance and router is too far, move the router closer to the appliance.
Why LG Air Conditioner does not emit warm air?
If your LG Air Conditioner isn't emitting warm air, it's normal for the vane to be almost closed at the start of Heating Mode; wait for warm air to generate. The outdoor unit may be in Defrosting Mode, which takes about 15 minutes to remove frost. The heating effect may not be sufficient if the outside temperature is too low.
What to do if my LG Air Conditioner does not work normally?
If your LG Air Conditioner is not working normally, and you notice burning smells, strange sounds, water leaks (even at low humidity), a damaged or overheating power cable, a switch/circuit breaker malfunction, or an error code, immediately turn off the air conditioner, disconnect the power supply, and contact the service center.
General| Brand | LG |
|---|---|
| Model | SW362HV |
| Category | Air Conditioner |
| Language | English |
