TOOLS & RESOURCES
23visit virginmobileusa.com/help-support for guides, tutorials, and more
MANAGE YOUR ACCOUNT
From Your Phone
• Touch > > My Account or dial *VM
(*86) to access your account where you can do
any of the following things:
• Check your minutes
• Add money (Top-Up)
• Change plans... and a lot more
From Your Computer
• Log in with your phone number and Account
PIN at virginmobileusa.com where you can do
everything above and a lot more.
Top-Up Your Account
Buy Top-Up cards at thousands of retailers.
Or, make it even easier by registering your
credit/debit card or PayPal account.
Auto Pay
• Auto Pay is the easiest way to keep your service
working. Once you register your credit card, debit
card or PayPal account, you can set it to
automatically pay your monthly plan. Then you
can keep emailing, IMing, Tweeting with Twitter,
surfing, and talking with no interruptions. Set up
Auto Pay anytime by logging into My Account at
virginmobileusa.com, and adjusting your
payment settings.
One-time Top-Ups From Your Computer
• If you don’t want to set Auto Pay, you can still
log in at virginmobileusa.com whenever you
need a quick Top-Up.
One-time Top-Ups From Your Phone
• Dial *729 on your phone or select My Account
on the Apps screen.
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