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LG WM5500HWA User Manual

LG WM5500HWA
60 pages
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OWNER'S MANUAL
WASHING MACHINE
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WM5500H*A
MFL71978501
Rev.00_121622
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.

Questions and Answers:

LG WM5500HWA Specifications

General IconGeneral
TypeFront Load Washer
Capacity5.2 cu. ft.
Energy Star CertifiedYes
Spin Speed1300 RPM
ColorWhite
SteamYes
Cycle TimeVaries by cycle
Allergiene CycleYes
TurboWashYes
Direct Drive MotorYes
Smart TechnologyWi-Fi Enabled
Warranty10 Year Motor
Smart FeaturesYes

Summary

Important Safety Instructions

Warning Statements

Details precautions for installation, electrical safety, and general operation to prevent severe injury or death.

Caution Statements

Provides precautions to reduce the risk of minor injury, malfunction, or product damage.

Product Overview

Product Features

Details the components and accessories of the washing machine, including front and rear views.

Product Specifications

Provides technical details such as model, electrical requirements, dimensions, and weight.

Installation

Before Installing

Provides an overview of the installation process and important warnings before starting.

Choosing the Proper Location

Outlines requirements for selecting an appropriate installation location for the washer.

Connecting the Water Inlet Hoses

Provides step-by-step instructions for connecting the water supply hoses to the washer.

Connecting the Drain Hose

Guides on how to connect the drain hose to a standpipe or laundry tub.

Leveling the Washer

Explains the importance of leveling and how to adjust the washer's feet.

Testing the Washer

Guides the user through performing a test cycle to verify proper installation and operation.

Operation

Before Use

Provides essential pre-operation checks and warnings before using the appliance.

Sorting Laundry

Explains how to sort laundry by color, soil level, fabric type, and lint for best results.

Loading the Washer

Provides general tips and guidelines for properly loading the washing machine drum.

About Detergent Use

Explains the importance of using HE detergents and proper measurement for optimal cleaning.

Detergent Compartment Usage

Details how to use the pre-wash, main wash, and bleach compartments for effective cleaning.

Fabric Softener Compartment

Explains how to use the fabric softener compartment for optimal results and care.

Control Panel Features

Identifies and explains the function of each button and display on the control panel.

Time and Status Display

Describes the indicators on the display, such as Door Lock and Wi-Fi status.

Wash Cycles

Explains how to select the best wash cycle for load contents for optimal performance.

Bedding Cycle

Suitable for washing blankets, comforters, and other bulky items.

Delicates Cycle

For washing fragile items like blouses, lingerie, or sheer clothes.

Quick Wash Cycle

For quickly washing lightly soiled clothing and small loads.

Allergiene TM Cycle

A high-temperature cycle designed to reduce non-living allergens, often using steam.

Tub Clean Cycle

A special cycle designed to clean the inside of the washer.

Hand/Wool Cycle

Washes delicate hand-washable and machine-washable clothes like woolens.

Kids Wear Cycle

Washes children's heavily soiled clothes using a high wash temperature.

Color Care Cycle

This cycle helps to keep colors from fading.

Sweat Stains Cycle

Helps remove sweat stains and odor.

Download Cycles

Explains how to download new cycles via the LG ThinQ App.

Available Options

Lists options that can be selected to customize wash cycles.

Cycle Modifiers

Explains how cycle modifier buttons customize wash temperature, spin speed, and soil level.

Options and Extra Functions

Describes additional cycle options to customize cycles to meet individual needs.

Steam Option

Adds steam to a wash cycle for superior cleaning performance and fabric benefits.

More Options and Settings

Guides on how to select and change additional options and settings via the Options button.

Settings Menu

Navigates through various settings like Wi-Fi Connection, Cycle Optimization, Signal, and Smart Diagnosis.

Control Lock

Disables controls to prevent children from changing cycles or operating the washer.

Wi-Fi Connection

Guides on setting up the Wi-Fi connection for smart features and app connectivity.

Smart Diagnosis

Helps troubleshoot errors or malfunctions using diagnostic information.

Smart Functions

Using LG ThinQ Application

Explains how the LG ThinQ application enables communication with the appliance via smartphone.

Installing LG ThinQ Application and Connecting an LG Appliance

Guides on installing the app and connecting the appliance, including QR code and manual methods.

Using Remote Start

Provides steps to start a cycle remotely using the LG ThinQ application.

FCC Notice

Covers compliance with FCC rules regarding radio frequency energy and interference.

Smart Diagnosis TM Function

Helps diagnose and solve problems with the appliance using diagnostic information.

Using Audible Diagnosis to Diagnose Issues

Guides on using audible diagnosis via smartphone and the ThinQ app for troubleshooting.

Maintenance

Regular Cleaning

Provides instructions for regular cleaning of the washer, including care after wash and exterior.

Cleaning the Drum

Explains how to clean the drum to remove residue, mildew, or odors using the Tub Clean cycle.

Cleaning the Dispenser Drawer

Provides steps to remove and clean the detergent dispenser drawer to prevent residue buildup.

Removing Mineral Buildup

Guides on removing mineral scale from internal components, especially in hard water areas.

Cleaning the Door Seal

Explains how to clean the door seal to prevent dirt buildup, using a diluted bleach solution.

Cleaning the Water Inlet Filters

Guides on cleaning inlet filters when the washer does not fill properly due to clogs.

Cleaning the Drain Pump Filter

Provides instructions to clean the drain pump filter to prevent clogging and ensure proper drainage.

Care in Cold Climates

Storing the Washer

Steps to protect the washer from damage when stored in freezing temperatures.

When the Water Inlet Hoses Are Frozen

Instructions for thawing frozen water inlet hoses and preparing the washer.

When the Drain Hose Is Frozen

Guides on how to thaw a frozen drain hose using hot water.

Troubleshooting

Before Calling for Service

Advises checking basic issues before contacting customer support for problems.

FAQs

Addresses common questions about washer noises, water levels, and button beeps.

Error Messages

Lists common error messages and their possible causes and solutions.

Water Supply Issues

Discusses problems related to water supply pressure, hoses, and leaks.

Drainage Issues

Covers problems with drain hose kinks, clogs, and improper height.

Unbalance Issues

Addresses issues related to unbalanced loads, small loads, and manual redistribution.

Noises

Identifies common washer noises like clicking, spraying, humming, and rattling, and their causes.

Banging Noise (Water Hammer)

Explains the cause of banging noise during filling and suggests installing water hammer arrestors.

Operation Problems

Covers issues like water leaking, oversudsing, and washer not turning on.

Detergent Dispensing Issues

Addresses problems with detergent compartments being clogged or overused.

Washer Not Operating

Troubleshoots issues like power loss, incorrect settings, open doors, and tripped breakers.

Washer Stoppage and Filling Issues

Addresses motor protection stopping, filter clogs, kinked hoses, and low water supply.

Drainage and Bleach Dispensing Issues

Covers slow draining, blocked hoses, and problems with bleach dispenser operation.

Performance Issues

Discusses wrinkling due to delayed unloading.

Wrinkling, Staining, and Poor Stain Removal

Addresses wrinkling, staining, and ineffective stain removal due to loading, sorting, or option selection.

Odor Issues

Explains causes of odor from rubber parts, seals, drain pump, or improper hose installation.

Wi-Fi Connectivity Issues

Troubleshoots problems connecting the appliance and smartphone to the Wi-Fi network.

Limited Warranty

Terms and Conditions

Outlines the terms and conditions of the limited warranty, including the arbitration provision.

Warranty Period

Specifies the duration of the warranty for different parts of the washer.

Warranty Exclusions

Lists conditions and circumstances not covered by the limited warranty.

Obtaining Warranty Service

Provides contact information and website for warranty service and additional information.

Arbitration Agreement

Details the agreement to binding arbitration and waiver of class actions for dispute resolution.

Opt Out of Arbitration

Explains the process for opting out of the dispute resolution procedure.

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