Important information about your new device: Please read.
Plug in Your On the Go
Plug the charging cable into
an electrical outlet that is not
controlled by a light switch and
place your On the Go device in
the indicated direction on the
charging cradle.
On the Go
QUICK START GUIDE
For Canada
*
1
Initial System Check
The LED light will turn solid red and the
device will announce, “Your device is
now charging.” When your device has an
adequate battery charge and is connected
to the cellular network, it will announce
“Your device is now ready. If you need to
place an emergency call, please press and hold the HELP
button now.”
2
Testing Your On the Go
The rst time you turn on your
system it may announce, “Hello, it
is time to test your system to make
sure it is working properly. Please
press and hold the HELP button for
one second now.” Please make this
test call when requested.
3
Charging Your
On the Go
Leave your device on
the charging cradle until
the LED light is green,
indicating that your device
has completed charging.
4
The back of this device contains magnets. Individuals with pacemakers should consult with their physician.
Need Help? Call us toll free at 1-800-387-1215
TROUBLESHOOTING GUIDE
LED ANNOUNCEMENT WHAT THIS MEANS WHAT YOU SHOULD DO
Red
Solid
“Your device is now charging.” Device is connected to the
charger
Leave on charger until
battery is charged and the
LED is green
Red
Blinking
“Your device battery is low. For
your protection, please place
your device on the charger
now.”
Your battery is critically low Place device on charger as
soon as possible
Solid
Green
“Your device is now ready.” Your device is ready to make
a call
Press the button if you wish
to make a call
Blinking
Green
Your device has adequate
charge and is looking for
cellular connection
Wait. If this continues, move
to another location with
better cell coverage
Charge your device daily! Test your system monthly!
*
Tips and Reminders
• Your device requires adequate battery charge and cellular signal to make an emergency call.
• Your device is water resistant and can be worn in the shower or bath.
• Your device uses the cellular network to communicate. The device’s location, network provider service availability,
and other issues may disrupt communications.
Lifeline Canada - 95 Barber Greene Road, Suite 105, Toronto, Ontario, M3C 3E9, www.lifeline.ca
Phone: 416-445-3387, Toll Free: 1-800-387-8120, Fax: 416-445-5402
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