Wi-Fi Issues
Possible solutionPossible causeIssue
SYNC 3 currently does not provide a hotspot.SYNC 3 does not provide a hotspot.SYNC 3 is not seen when searching for Wi-Fi
networks from your phone or other devices.
Check the signal quality (under network
details), if SYNC 3 indicates good or excellent,
test with another high-speed equipped
hotspot where the environment is more
predictable.
Poor signal strength, too far from the hotspot,
hotspot is supporting multiple connections,
slow Internet connection or other problems.
Software download takes too long.
Test the connection with another device, if the
hotspot requires a subscription, you may
contact the service provider.
It is possible that there is no new software.
The connected hotspot may be a managed
one and it requires either a subscription or
agreeing to the terms and conditions.
SYNC 3 seems to connect with a hotspot and
the signal strength is excellent but the soft-
ware is not being updated.
459
MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing
SYNC™ 3
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