Rev: 06.13.18
Page 9
CCD-0001435
Troubleshooting
A. When someone has tried to open the door after the handle is locked, the dead bolt may be on a
bind making it difficult for the handle to retract the dead bolt. Push the door closed tightly and
retry the remote or use your key.
B. If the door is hard to shut or does not shut tight: Adjust the strike plate on the jamb side of your
door.
C. Fast beeps before the lock actuates means the batteries are getting low. Batteries should last
around 5-6 months in between changes.
D. To see a video of installation and programming, go to www.rvlock.com.
FAQs
Q. Can I replace my SouthCo Keyless entry lock with the RVLock
A. The RVLock is a direct replacement/ interchangeable with Southco Keyless Locks.
Q. What do I do if I lose my key?
A. Email support@RVlock.com to request keys. Customers, OEMs and dealers can email requests for
keys to the address. RVLock charges $15 for a set of keys and the key # will need to be provided.
Dealers or WDs who need master keys for RV Lock sets can also address through email address
listed above.
Q. What if I lose my key fob?
A. Go to RVLock.com and one may be purchased direct.
Q. Is my wireless keypad waterproof?
A. Yes your wireless keypad is waterproof, however, power washing your coach or direct high impact
water can breach the seal on your keypad and fill with water creating operating issues.
Q. What is my RVLock warranty period?
A. RVLock supplies a one year from date of purchase (DOP) as warranty term to LCI.
Q. If my keypad isn’t functioning, do I need to return the entire lock mechanism?
A. No.
Q. Is the battery replaceable in my keypad?
A. Yes. Std 2032 watch battery.
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