Logitech G633 Faq

FAQ
 G633 - Troubleshooting - Power/Charging Issue: Headset keeps switching on and off by
itself or rebooting
1. Plug the USB cable directly into the motherboard. Avoid plugging it into a hub of any
type. Computer case USB ports will be considered hubs for troubleshooting purposes.
2. Check for firmware updates.
3. If possible, try a different USB cable and repeat Step 1.
4. If the headset does not disconnect with using a different cable, USB cord needs to be
replaced.
 +G633 - Troubleshooting - Connection Issue: Loose cable connection, broken port
1. Plug the USB cable directly into the motherboard. Avoid plugging it into a hub of any
type. Computer case USB ports will be considered hubs for troubleshooting purposes.
2. Check for firmware updates.
3. If possible, try a different USB cable and repeat Step 1.
4. If headset works with using a different cable, the USB cord needs to be replaced.
 +G633 - Troubleshooting - Audio Issue: No audio
1. Open Logitech G HUB and select the G633 headset.
2. Select the Acoustics tab on the left and then check Enable Surround Sound.
3. Select Test Surround Sound.

Logitech G633 Specifications

General

Brand	Logitech
Model	G633
Category	Headsets
Language	English