Logitech Harmony Ultimate Home
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Troubleshooting
Harmony Hub cannot connect to Wi-Fi, or Harmony App cannot discover
the hub
• Ensure the hub is within range of your router.
• Ensure your phone and hub are connected to the same Wi-Fi network.
• Restart your hub by disconnecting and reconnecting its power supply.
It will take 30 seconds to restart.
• Restart your router by disconnecting and reconnecting its power supply.
The Harmony remote didn’t start an Activity correctly
• Press the menu button on your remote and select Help.
The Harmony remote is not responding
• Reboot your remote. (Press and hold the O button until the LCD screen
turns o and then back on.)