Appendix 1. Troubleshooting
App.1-1
Appendix 1 Troubleshooting
1.
1.1.
1. Type of Problem
It classifies problems from XGT Panel including an indicated figure, indication of the object, and problems appeared when
downloading. Refer to the following chart.
Classification of problem Description
Problem when starting Malfunction when starting.
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Please refer to the 2. Problem when starting.
Problem when touching In case that there is no reaction when touching.
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Please refer to the 3. Reaction problem when touching.
Display problem of figure and
object.
In case that the figure or object is different from when editing.
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Please refer to the 4. Indication problem of figure and object.
Communication problem In case that communication is not executed properly.
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Please refer to the 5. Communication problem.
Error message when
executing program
In case that an error message occurs when operating the XGT Panel.
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Please refer to the 6. Error message when executing program.
2.
2.2.
2. Problem when Starting
Why does black screen show up when turning on the device?
Phenomenon: When turning on the device, black screen shows up and the booting is impossible.
<Reason>
1) Because the device is not set as a booting mode.
2) Black screen may appear because of malfunction of backlight.
<Solution>
1) Because the device is not set as a booting mode, the above problem can occur. Check whether the number 2
switch at DIP switch in the back of the device is in A direction or not.
When is LED color changed?
Check the followings.
Display color Contents
RED
Communication time-out or system alarm which is registered as a system alarm at
the builder occurs in the HMI. (It is not recovered)
GREEN
OS booting status, HMI’s monitoring status, HMI’s not monitoring status.
(including image data, diagnosis, setting , and engine update)
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