What to do if Lumens VC-B20UA IP Camera cannot be operated by remote control?
If your Lumens IP Camera's remote control isn't working, make sure the Camera Select on the remote control can be used together with the IR Select on VC-B20U. Also, prevent direct sunlight on the VC-B20U. Keep energy-saving bulbs and IR touch screens away to avoid interference, and it's best to use only one remote control.
What to do if there is no image output from Lumens VC-B20UA IP Camera?
If you're not getting any image from your Lumens IP Camera, first check the power. Then, ensure your display supports the output resolution, such as 1080p60, 1080i60, or 720p60. Finally, try replacing the cables to rule out any faulty connections.
Why does Lumens VC-B20UA image flicker when connected to a MAC computer?
If the image flickers when your Lumens IP Camera is connected to a MAC computer, try adjusting the DIP4 switch located at the bottom of the camera to the “ON” position in the camera settings.
What to do if Windows Vista/ Windows 7 do not support YUV2 resolution on Lumens VC-B20UA?
If Windows Vista or Windows 7 doesn't support YUV2 1920 x 1080 resolution at 60 fps on your Lumens IP Camera, connect to USB 3.0 Host 2, as YUV2 1920 x 1080@60 fps is supported by USB 3.0 only. Alternatively, adjust the resolution to 720P.
What to do if Lumens Camcorder VC-B20U cannot be operated by remote control?
If the Lumens Camcorder VC-B20U cannot be operated by remote control, confirm if the Camera Select on the remote control can be used with the IR Select on VC-B20U. Also, prevent the VC-B20U from direct sunshine. To avoid interference, ensure the energy-saving bulb and the IR touch screen are as far as possible. It is also recommended to use only one remote control.
What to do if there is no image output from Lumens Camcorder VC-B20U?
If there is no image output from your Lumens Camcorder VC-B20U, first check the power. Then, ensure that the display supports the output resolution, such as 1080p60, 1080i60, or 720p60. Finally, replace the cables to make sure they are not faulty.
Why does Lumens Camcorder automatically activate Standby mode?
The Lumens Camcorder VC-B20U will automatically activate Standby mode 5 seconds after the user turns off the video of the video conference software.
How to fix image flickering on Lumens Camcorder when connected to a MAC computer?
To resolve image flickering on your Lumens Camcorder when connected to a MAC computer, change the camera settings by adjusting the DIP4 on the DIP switch located at the bottom of the camera to 'ON'.
What to do if Windows Vista/Windows 7 do not support YUV2 1920 x 1080 resolution @60 fps on Lumens Camcorder?
If Windows Vista or Windows 7 does not support YUV2 1920 x 1080 resolution at 60 fps on your Lumens Camcorder, connect to USB 3.0 Host 2. If the issue persists, adjust the resolution to 720P.
General| Image Sensor | 1/2.8" CMOS |
|---|---|
| Video Resolution | 1920 x 1080 |
| Frame Rate | 30 fps |
| Optical Zoom | 20x |
| Digital Zoom | 12x |
| Viewing Angle | 58.2° to 3.4° |
| Minimum Illumination | 0.5 Lux (F1.6, 50IRE, 30fps) |
| S/N Ratio | > 50dB |
| Preset Positions | 256 |
| Power Supply | DC 12V |
| Weight | 2.5 kg |
| Camera Type | PTZ Camera |
| Effective Pixels | 2.07 Mega Pixels |
| Aperture | F1.6 to F3.5 |
| Shutter Speed | 1/1 ~ 1/10, 000 sec |
| Pan/Tilt Speed | Max 300°/s |
| Control Interface | RS-485, RS-232 |
| Audio | Two-way audio |
| Sensor | 1/2.8 inch CMOS |
| Lens | 3x Optical Zoom |
| Video Compression | H.264, MJPEG |
| Network Interface | 10/100/1000 Base-T |
| Power Consumption | 12W (max) |
| Operating Temperature | -10°C to 50°C |
| Operating Humidity | 20% ~ 80% |
| Lens Type | Motorized zoom lens |
| Focal Length | 4.7 to 94 mm |
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