SERVICE INFORMATION
Check the following list to be sure a service call is If food cooks unevenly:
really necessary, A quick reference of this manual • refer to your cookbook for proper cooking
as well as reviewing additional information on procedures.
items to check, may prevent an unneeded service • be sure food is evenly shaped.
call, • be sure food is completely defrosted before
cooking.
If nothing on the oven operates: • check placement of aluminum strips used to
• check for s blown circuit fuse or a tripped main prevent overcooking.
circuit breaker.
• check if oven is properly connected to electric If food is undercooked:
circuit in house. • check recipe to be sure all directions (amount.
• check that controls are set properly, time, & power levels) were correctly followed.
• check household vottage.
If the oven interior light does not work: • be sure microwave oven is on a separate
• the light bulb is loose or defective, circuit.
• be sure food was completely defrosted before
If oven will not cook: cooking,
• check that control panel was programmed If food is overcooked:
correctly. • check recipe to be sure all directions (amount.
• check that door is firmly closed, power level, time, size of dish) were followed.
• check that Start Pad was touched, • besureinitialtemperatureoffoodwasn'thigher
• check that timer wasn't started instead of a than normal.
cook function. If arcing (sparks) occur:
• be sure microwave-safe dishes were used,
If oven takes longer than normal to cook or • be sure wire twist ties weren't used,
cooks too rapidly: • be sure oven wasn't operated when empty.
• be sure the Power is programmed properly.
• check instructions on food density, etc. It the Display shows s time counting down but
• verify voltage to the microwave oven is not low, the oven is not eooking:
• check that door is firmly closed.
If the time of day clock does not always keep • check that Timer wasn't started instead of a
correct time: cooking function.
• check that the power cord is fully inserted into
the outlet receptacle. If the Display shows "888:88":
• check that the oven is properly grounded. • there has been a power interruption.
• be sure the oven is the only appliance on the
electrical circuit.
If oven floor is hot:
• this is normal. The floor is absorbing heat from
the food.
If interior of oven collects moisture:
• this is normal. Food gives off moisture when
cooking and the steam collects on the door
and the oven surface. Wipe excess moisture
from oven after each use.
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