To Next PageTo Next PageHow to troubleshoot power issues with Magtek IMAGESAFE?
To troubleshoot power issues with your Magtek Scanner, verify the AC adapter is securely connected to both the wall outlet (or power strip) and the scanner's power jack. If using a power strip, ensure it's connected to the wall and the switch is on. If the problem persists, the AC adapter may be defective and require replacement.
What to do if my Magtek Scanner shows a read error?
If you are experiencing read errors with your Magtek Scanner, first, try moving the scanner away from potential sources of interference. If you are still having problems, use one of the sample checks provided by Magtek. Also, when feeding a check, release it immediately after the ImageSafe grabs it, and ensure the front end is not tilted upwards during the reading process.
How to fix a cable problem with Magtek Scanner?
If you're facing cable issues with your Magtek Scanner, ensure both ends of the cable are tightly connected. If the problem continues, the cable might be damaged and require replacement.
What to do if Magtek IMAGESAFE shows blocked sensor or data error?
If your Magtek Scanner is showing a blocked sensor or data error, start by using canned air to clean the sensor. If that doesn't work, try reinserting the check or re-swiping the card. If the issue persists, proceed to clean the sensor.
Why is Magtek IMAGESAFE not detecting MICR data?
If your Magtek Scanner isn't detecting MICR data, first try using one of the sample checks provided by Magtek. Also, make sure that the MICR line is at the bottom and the printed side of the check is facing the MagTek logo on the ImageSafe Scanner when feeding the check.
General| Scanning Technology | Contact Image Sensor (CIS) |
|---|---|
| Resolution | 600 dpi |
| Interface | USB 2.0 |
| Scanner Type | Sheetfed |
| Color Depth | 24-bit |
| Document Size | Up to 8.5" x 14" (Legal Size) |
| Compatibility | Windows |
Lists the capabilities and components of the ImageSafe Scanner.
Lists optional items available for the ImageSafe Scanner.
Details technical parameters like operating conditions, dimensions, and power.
Lists the necessary components for installing the ImageSafe Scanner.
Step-by-step instructions for connecting the ImageSafe Scanner to a computer.
Instructions on how to scan checks using the ImageSafe Scanner.
Instructions for swiping cards through the MagneSafe reader.
Explains the meaning of different LED light states on the scanner.
Provides instructions for cleaning the ImageSafe Scanner's internal and external parts.
Provides solutions for common problems encountered with the ImageSafe Scanner.
Details the E13-B MICR font character set used on checks.
Details the CMC-7 MICR font character set used on checks.
Illustrates check layouts and describes their MICR fields.
Step-by-step guide for installing the ImageSafe demo software and USB drivers.
Instructions on how to run and use the ImageSafe demo program.
