You can solve many common refrigerator problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling for service.
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Solution
Set the knob at other number to switch
on the appliance.
Check fuse, replace if necessary.
Check if power is controlled by switch or
contact an electrician.
Please look in the initial Temperature
Setting section.
Open the door only as long as
necessary.
Turn the thermostat to a colder setting
Please look in the installation location
section.
Turn the thermostat to a warmer setting
Re-adjust the feet.
Move the appliance slightly.
If necessary, carefully bend the
Possible cause
Temperature regulation knob is set at
number "O".
Power cord is not plugged in or is
loose
Fuse has blown or is defective
Electrical outlet is defective or
controlled by a light switch.
Temperature is not properly adjusted.
Door was open for an extended period.
A large quantity of warm food was
placed in the appliance within the last
24 hours.
The appliance is near a heat source.
Temperature is set too cold.
The appliance is touching the wall or
other objects.
A component, e.g. a pipe, on the rear
of the appliance is touching another
part of the appliance or the wall.
Freezer has defrosted and is not
operating or has shut off
Condenser is inside the panel.
Problem
Freezer does
not work
The food is too
warm.
Appliance cools
too much
Unusual noises
Water on the floor
Side panel is hot
Refrigerator does not operate
• Refrigerator is unplugged.
• The circuit breaker is tripped/ fuse blown.
Compressor turns on and off
• The room temperature is warmer than normal
• Door is left open or is frequently opened.
• The refrigerator does not have the correct
clearances.
• The refrigerator has recently been disconnected for
Refrigerator compartments are too
warm
• Temperature control is not set correctly.
• Door is left open or is frequently opened.
• The door gasket does not seal properly.
• A large amount of warm or hot food was stored
recently. Wait for the refrigerator to reach its
selected temperature.
• The refrigerator has recently been disconnected for
Vibrating or rattling (slight vibration
is normal)
• Leveling legs need adjusting
• Refrigerator is placed on an uneven or weak
surface.
• The refrigerator is touching the wall. Re-level the
refrigerator and move it away from the wall.
Temperature of external refrigerator
surface is warm
• The exterior refrigerator walls can be as much as
30°F warmer than room temperature.
• This is normal while the compressor works to
transfer heat from inside the refrigerator cabinet.
Moisture collects inside the refrigerator
• Door is left open or is frequently opened.
Moisture forms on outside of
refrigerator
• Is normal in hot and humid weather. Air carries
moisture into the refrigerator when doors are
Bubbling or gurgling sounds (like
boiling water)
• This is the normal sound of refrigerant (used to cool
refrigerator) circulating throughout the system.
Popping or cracking sounds when
compressor comes on
• This is normal. Metal parts undergo expansion and
contraction, like hot water pipes. The sound will
level off or disappear as refrigerator runs.
The door will not close properly
• The refrigerator is not on a level surface.
• The gasket is dirty.
• The storage basket is out of position.