13
TM
Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does
not work properly, contact the nearest authorized service centre.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Microwave will not start a. Electrical cord for microwave oven is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
Arcing or sparking a. Non-microwavable utensils & containers
were used.
b. The oven is operated when empty.
c. Spilled food remains in the cavity.
a. Use microwave-safe utensils &
containers only.
b. Do not operate with oven empty.
c. Clean cavity with wet towel.
Unevenly cooked foods a. Non-microwavable utensils & containers
were used.
b. Food is not defrosted completely.
c. Cooking time, power level is not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe utensils &
containers only.
b. Completely defrost food.
c. Use correct cooking time, power level.
d. Turn or stir food.
Overcooked foods Cooking time, power level is not suitable. Use correct cooking time, power level.
Undercooked foods a. Non-microwavable utensils & containers
were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are restricted.
d. Cooking time, power level is not suitable.
a. Use microwave-safe utensils &
containers only.
b. Completely defrost food.
c. Check to see that oven ventilation
ports are not restricted.
d. Use correct cooking time, power level.
Improper defrosting a. Non-microwavable utensils & containers
were used.
b. Cooking time, power level is not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe utensils &
containers only.
b. Use correct cooking time, power level.
c. Turn or stir food.
PN:16170000A57380
1-YEAR LIMITED WARRANTY
This product carries a one (1) year warranty against defects in workmanship and materials. Trileaf Distribution agrees
to replace the defective product free of charge within the stated warranty period, when returned by the original
purchaser with proof of purchase. This product is not guaranteed against wear or breakage due to misuse and/or
abuse.
Made in China
Imported by/
Trileaf Distribution Toronto, Canada M4S 2B8
Troubleshooting Warranty
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