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2023 OWNER’S MANUAL
If the latch handle does not close freely, DO NOT tow the trailer
until locating and correcting the cause of the problem. Forcing the
latch handle closed will make opening the latch handle
extremely difficult.
Squeaking, Clunking, and Clattering at the
Actuator
Possible Cause Remedy
The hitch ball
requires lubrication
Lubricate with conventional multi-
purpose lubricant or commercial
lubricant made for hitch balls
Loose hitch ball Inspect the hitch ball and tighten
Loose hitch Inspect the hitch and repair
A worn or too small
hitch ball
Replace the hitch ball with a quality unit
that meets SAE specifications
Air in the brake lines,
allowing the actuator
to travel too far
Check for leaks and re-bleed the brakes
Trailer equipped
with “free backing”
brakes
Clunking noise is typical for these types
of brakes as long as braking performance
is normal
TROUBLESHOOTING
If any of the following problems develop, the trailer must be
stopped and repaired immediately.
Coupler Latch Handle Not Opening or
Closing Easily
Possible Cause Remedy
Ball not fully inserted
in ball socket
Check for the proper ball size and
positive tongue load. Check to see if the
tongue jack is fully retracted; make sure
there are no foreign objects or excessive
points inside the coupler cavity
Trailer and tow
vehicle not level with
each other or facing
downhill
Reposition the tow vehicle and trailer or
block a trailer tire and extend
the actuator
Oversize hitch ball Check ball size at several positions.
The ball should be within 1.970”-2.000” in
diameter. Replace if necessary
Excessive corrosion Lubricate or replace parts as necessary
Ball clamp
Interference
Replace as needed, or lift the coupler
slightly to enable the clamp to slide past
the blockage, then let the coupler down
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