Matrix R50 - Page 7

7/24 | Version 18 | Revision Date: 12/28/2021 | Revised by: EM Matrix Xer & Xir Console
DISPLAYS TOC
Lines, Dim, Off, Dark, Bright, Color, Solid, Pixel
Lines across display
OR
Missing Pixels
LINES
PIXEL
This is a known
manufacturing issue.
Display is dim or off
or dark
DIM/OFF
This is a known
manufacturing issue.
Replace Console
TSG-CB2 5
Replace Console
TSG-CB2 6
Display is solid white
SOLID
COLOR
This is a known
manufacturing issue.
Replace Console
TSG-CB4 0
DISTORTED
Display is distorted/
unreadable/tinted
col ors
This is a known
manufacturing issue.
Replace Console
TSG-CB2 8
Treadmills: Verify the power
cord is secure ly c onn ect ed to
the wall outlet and that the
power sw i tch on t he frame i s
turne d on.
Treadmills: Verify that the
machine is connected to a
20-amp de dicated c ircuit.
See notes below.
If your issue persists, Click here
.
Additional Information
• If possible, check that both ends of the LVDS and backlight cables are secure in their sockets and
undamaged.
• The customer can follow these steps to confirm if the treadmill is on a dedicated circuit:
1. Go to the circuit breaker box in the home and turn the breaker with the treadmill off.
2. Check to see if any other electronics turn off as well.