5/24 | Version 18 | Revision Date: 12/28/2021 | Revised by: EM Matrix Xer & Xir Console
POWER ISSUES TOC
Dead, Off, Reset, Reboot
Console doesn’t
power on at all
12VDC on CC
pins 1-8?
Verify power to
machine
Troubleshoot
MCB/LCB &
Console Cable
Swap cons ole
wit h same type
(if available)
Replace Console
TSG
-BB41
Problem follows console
Cosole rese ts
con ti nuo usl y/
doe sn’t take
input
Replace Console
TSG-BB37
DEAD
RESETS
No
Problem stays with frame
Upd at e s of tware to
la tes t vers ion.
Restore Factory
Defaults and ensure
the correct Mac hine
Typ e is chose n.
Didn’t fi x?
Yes
Che ck t hat he ade r
o n UC B h asn ’t been
inadvertently
installed upside
down.
Refer to picture.
If your issue persists, Click here
.
Additional Information
• When replacing a console, the Console Cable connector (header) could be pulled from the board,
and inadvertently installed upside-down—the new console will not work in this configuration.
Correct orientation has the clip down, away from the board.
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