36 Matrox Graphics Card – User Guide
3
Cause
The image settings on your TV may need adjusting.
1
Solution
Some TVs have an aperture control sometimes called
PICTURE
. Lowering this setting may
reduce this problem. Reducing your TV’s brightness setting may also improve image quality.
For more information, see your TV manual.
Problem Can’t record video with a video recorder
1
Cause
The video source may be copy protected. Your Matrox product may not let you make copies
of copy-protected video. (Some video sources let you make a copy of a video, but you may
not be able to make a copy of that copy.)
1
Solution
To get copies of a copy-protected video, contact the vendor of the video.
Problem Video appears stretched or squished on a TV
1
Cause
Windows 95/98/2000 –
If you’re using the
DualHead DVDMax
feature to view video full-
screen on your TV, the aspect ratio of a video may not match the aspect ratio of your TV.
1
Solution
Adjust software settings:
1
Access the Matrox PowerDesk
DualHead
property sheet (see “Accessing PowerDesk
property sheets”, page 6).
2
Click
DVDMax Options
.
3
Select
Preserve aspect ratio
.
4
Select the aspect ratio of your TV (4:3 or 16:9 – most TVs are 4:3).
5
Select
Detect based on video window size
.
6
Click
OK
or
Apply
for your changes to take effect.
For more information, see context-sensitive help.
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