TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE
If the unit appears to be malfunctioning, read through the OPERATION section of this manual first. If the problem
persists, see Troubleshooting chart below. The problem may be something very simple that can be solved without
a service call. Always see if this chart describes the problem, identifies the cause and offers a remedy.
TROUBLESHOOTING CHART
Fault Probable Cause Action
The unit is exposed to excessive
The evaporator is iced over
moisture or the auto defrost cycle is
The floor is too weak or the unit is not
The back of the unit is too close to
The tray is not in the correct position
The fan blade may be obstructed or
Fuse blown or circuit breaker tripped
Compressor is Not Running
A ground fault protector has tripped
Thermostat is set too high
Cabinet Temperature is too
Run the manual defrost cycle or
unplug the unit and open the door
Check the installation confirming
the unit is level and adjust the
tray position
Clear the fan blade obstruction or
replace the fan
Replace fuse or reset circuit
breaker. If replacement of fuse
or reset of circuit breaker doesn’t
correct the problem contact a
qualified service technician.
Plug in power cord and check that
the relevant breaker isn’t tripped
Set thermostat to lower
temperature
Reset or eliminate the GFI breaker
or receptacle
Set thermostat to lower
temperature.
Re-arrange products to allow for
proper air flow. Make sure there is
at least four inches of clearance
from the fan
Contact a qualified service
technician to check refrigerant
levels
Make sure door is
completely closed.