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Maytag MSD2355HE Series User Manual

Maytag MSD2355HE Series
88 pages
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Side-by-Side
Refrigerators
This Base Manual covers general information
Refer to individual Technical Sheet
for information on specific models
This manual includes, but is
not limited to the following:
Amana
ACD2234HR*
ACD2238HT*
ASD2324HR*
ASD2326HR*
ASD2328HR*
ASB2623HR*
ASD2622HR*
ASD2624HE*
ASD2626HE*
ASD262RHR*
Service
This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
16025628
Replaces 16022689
February 2005
Maytag
MSD2351HE*
MSD2355HE*
MSD2357HE*
MSD2359KE*
MSD2655HE*
MSD2657HE*
MSD2659KE*
MZD2665HE*
MZD2669KE*
PSD263LHR*
PSD266LHE*
PSD267LHE*
Jenn-Air
JCB2280HE*
JCB2282HT*
JCB2282KT*
JCD2292HT*
JCD2292KT*
JCD2295KE*
JSD2695KE*

Table of Contents

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Maytag MSD2355HE Series Specifications

General IconGeneral
BrandMaytag
ModelMSD2355HE Series
CategoryRefrigerator
LanguageEnglish

Summary

Service Side-by-Side Refrigerators

Side-by-Side Refrigerators

Manual for servicing Amana, Maytag, and Jenn-Air side-by-side refrigerators.

Important Information and Safety Notices

Important Notices for Servicers and Consumers

Key notices for service technicians and end-users regarding safety and procedures.

Recognize Safety Symbols, Words, and Labels

Explanation of safety symbols like DANGER, WARNING, CAUTION.

Product Design Overview

Refrigeration System

Explanation of the refrigeration system's components and function.

Mechanical Defrost System

Description of the mechanical defrost process and components.

Component Testing Procedures

Compressor Testing

Procedures for testing compressor resistance, ground, and operation.

Component Testing - Part 2

Capacitor Testing

Testing procedures for the run capacitor.

Condenser Testing

Procedures for testing the condenser for leaks and function.

Component Testing - Part 3

Overload and Relay Testing

Testing procedures for the overload and relay components.

Freezer Temperature Control Testing

Testing the freezer temperature control and its contacts.

Evaporator Fan Motor Testing

Testing the evaporator fan motor's resistance and voltage.

Component Testing - Part 4

Drier Information and Replacement

Information and replacement procedures for the drier.

Defrost Timer Testing

Testing procedures for the defrost timer's continuity and operation.

Component Testing - Part 5

Evaporator Testing

Testing the evaporator for leaks and pressure.

Evaporator Defrost Heater Testing

Testing the defrost heater and its circuit.

Thermistor Testing

Testing the thermistor resistance at various temperatures.

Component Testing - Part 6

Electric Damper Control Testing

Testing the electric damper control for resistance.

Damper Control Testing

Testing the mechanical damper control and its door closure.

Service Procedures - Equipment and Drier Replacement

Service Equipment

List of essential equipment for servicing HFC134a systems.

Drier Replacement Procedure

Step-by-step procedure for replacing the drier filter.

Service Procedures - Refrigerant Safety and Compressor Test

Refrigerant Precautions

Safety guidelines for handling refrigerants.

Compressor Operational Test

Procedure for testing compressor operation and identifying system issues.

Service Procedures - Leak Testing and Restrictions

Leak Testing Methods

Methods for detecting refrigerant leaks in the system.

Testing Systems Containing No Refrigerant Charge

Procedures for leak testing systems without refrigerant.

Service Procedures - Restrictions Diagnosis

System Restrictions

Symptoms, causes, and effects of restrictions in the system.

Testing for Restrictions

Step-by-step guide to diagnose system restrictions.

Service Procedures - Evacuation and Charging

Evacuation and Charging Procedures

Procedures for evacuating and charging the refrigeration system.

Service Procedures - Charging and Refrigerant

Charging the System

Detailed steps for charging the system with refrigerant.

Refrigerant Charge Importance

Criticality of exact refrigerant charge and factory specifications.

Service Procedures - HFC134a Information

HFC134a Service Information

Information on HFC134a as a refrigerant alternative.

Health, Safety, and Handling of HFC134a

Safety and handling considerations for HFC134a.

Service Procedures - Compressor and Brazing

Replacement Service Compressor

Procedures for replacing the service compressor.

Brazing Procedures

Techniques and materials for satisfactory brazing connections.

Refrigerant Flow Diagram

Cabinet Air Flow Diagram

Ice and Water Dispenser Diagram

Water Valve Diagram

Typical External Sweat Pattern

Troubleshooting Chart - Basic Issues

Unit Does Not Run

Possible causes and corrective actions for unit not running.

Refrigerator Section Too Warm

Causes and solutions for a too-warm refrigerator section.

Troubleshooting Chart - Temperature Issues

Refrigerator Section Too Cold

Causes and solutions for a too-cold refrigerator section.

Freezer and Refrigerator Sections Too Warm

Causes and solutions for both sections being too warm.

Unit Runs Continuously

Causes and solutions for continuous operation.

Troubleshooting Chart - Operational Issues

Frost or Ice on Evaporator

Causes and solutions for frost or ice buildup on the evaporator.

Unit Starts and Stops Frequently

Causes and solutions for frequent cycling of the unit.

System Diagnosis - Refrigerant Issues

Refrigerant Overcharge Diagnosis

Symptoms and diagnosis of refrigerant overcharge.

Refrigerant Shortage Diagnosis

Symptoms and diagnosis of refrigerant shortage.

Partial Restriction Diagnosis

Symptoms and diagnosis of partial system restrictions.

System Diagnosis - System Condition Symptoms

Symptoms of Refrigerant Overcharge

Detailed symptoms indicating an overcharged system.

Symptoms of System Restriction

Detailed symptoms indicating a system restriction.

Symptoms of Air in System

Detailed symptoms indicating air in the system.

System Diagnosis - Environmental Effects

Low or High Ambient Temperature Installation Effects

How ambient temperature affects system performance.

Disassembly Procedures - Refrigerator Compartment

Refrigerator Compartment General Disassembly

General disassembly steps for the refrigerator compartment.

Cold Control, Defrost Timer, Damper Control Assembly

Procedure for removing the cold control, defrost timer, damper assembly.

Disassembly Procedures - Filters and Tanks

Water Filter Assembly Removal

Steps to remove the water filter assembly.

Water Tank Assembly Removal

Steps to remove the water tank assembly.

Disassembly Procedures - Fans and Evaporator

Evaporator Fan Motor Assembly Removal

Procedure for removing the evaporator fan motor assembly.

Evaporator Removal Procedure

Procedure for removing the evaporator coil.

Disassembly Procedures - Thermal Controls and Compressor

Defrost Terminator (Thermostat) Removal

Steps to remove the defrost terminator (thermostat).

Compressor Removal

Steps to remove the compressor unit.

Disassembly Procedures - Cooling and Cabinet

Condenser Removal Procedure

Procedure for removing the condenser coil.

Bottom of Cabinet Disassembly

General disassembly steps for the bottom of the cabinet.

Front Leveling Rollers Removal

Procedure for removing front leveling rollers.

Disassembly Procedures - Doors and Dispenser

Cabinet Doors Disassembly

General disassembly steps for cabinet doors.

Dispenser Facade Removal

Procedure for removing the dispenser facade.

Dispenser D/C Solenoid Removal

Procedure for removing the dispenser D/C solenoid.

Ice 'N Water Systems - 5 Button Dispenser Troubleshooting

Troubleshooting 5-Button Electronic Dispenser

Troubleshooting guide for the 5-button electronic dispenser.

Ice 'N Water Systems - Harness Configuration

Harness 10-pin Connector Configuration

Table detailing the 10-pin connector pinout and signals.

Ice 'N Water Systems - 3 Button Dispenser Troubleshooting

Troubleshooting 3-Button Electronic Dispenser

Troubleshooting guide for the 3-button electronic dispenser.

Control Board (Mid Level) - Programming and Tests

Programming Mode

Procedure for entering and setting the program code.

Forced Defrost Mode

Procedure for activating the forced defrost function.

Service Test Mode Entry

Procedure to enter and navigate service test modes.

Control Board (Mid Level) - Service Tests

Service Test 2: Compressor/Condenser Fan Test

Test to operate and evaluate compressor and condenser fan.

Service Test 3: Evaporator/Freezer Fan Test

Test to operate and evaluate the evaporator/freezer fan.

Service Test 4: Fresh Food Thermistor Test

Test for fresh food thermistor status (Pass, Open, Short).

Control Board (Mid Level) - Thermistor and Adjustment Tests

Service Test 5: Freezer Thermistor Test

Test for freezer thermistor circuit status (Pass, Open, Short).

Service Test 6: Open Damper Test

Test to observe the refrigerator damper position (Open/Closed).

Service Test 7: FF Performance Adjustment

Adjusts fresh food performance points (temperature offset).

Control Board (Mid Level) - Freezer Adjustment and Modes

Service Test 8: FZ Performance Adjustment

Adjusts freezer performance points (temperature offset).

Show-Room Mode Operation

Procedure to enter and exit the Show-Room mode.

Control Board (Fully Electronic) - Programming and Modes

Programming Mode

Procedure for entering and setting the program code.

Forced Defrost Mode

Procedure for activating the forced defrost function.

Service Test Mode Entry

Procedure to enter and navigate service test modes.

Control Board (Fully Electronic) - Service Tests 100 Series

Service Test 101: Defrost Heater & Defrost Circuit

Test for defrost heater and circuit status.

Service Test 102: Compressor / Condenser Fan

Test to operate compressor and condenser fan.

Service Test 151: Fresh Food Door State

Shows the state of the Fresh Food Door (Open/Closed).

Control Board (Fully Electronic) - Service Tests 160-200 Series

Service Test 163: Water Dispenser (if equipped)

Shows the state of the water dispenser (ON/OFF).

Service Test 181: Keypad Operation

Displays the last keypad entry pressed.

Service Test 191: Ice Maker Water Valve

Shows the state of the ice maker water valve (ON/OFF).

Control Board (Fully Electronic) - System Modes

Show Room Mode Operation

Procedure to enter and exit the Show Room mode.

Sabbath Mode Operation

Procedure to enter and exit Sabbath Mode.

Fahrenheit or Celsius Mode

Procedure to switch temperature display between °F and °C.

Control Board (Fully Electronic) - Control Modes

Alarm Enable Mode

Procedure to enable or disable audible alarms.

Light Level Mode (Select Models)

Adjusts dispenser light level based on ambient light.

Appendix A

Refrigerator Use & Care Guide

Refrigerator Use & Care Guide

Use & Care Guide for Maytag Performa™ Side-by-Side Refrigerators.

Important Safety Instructions

Important Safety Instructions for Users

Critical safety warnings and precautions for users and installers.

Understanding Safety Information

General advice on safety practices and understanding warnings.

Installation - Location and Clearances

Installation Location Guidelines

Guidelines for selecting an appropriate installation location.

Measuring Installation Opening

Required dimensions and clearances for installation.

Door and Hinge Removal Procedure

Procedure for removing refrigerator doors and hinges.

Installation - Water Line and Doors

Water Line Disconnection and Reconnection

Steps to disconnect and reconnect the water line.

Door Replacement Procedure

Steps for reinstalling refrigerator doors.

Installation - Water Supply Connection

Connecting Water Supply

Instructions for connecting the refrigerator to the water supply.

Installation - Handle Installation

Handle Installation Overview

General information and procedures for handle installation.

Front Mount Handle Installation

Specific instructions for installing front mount handles.

Installation - Specific Handle Types

Wide-by-Side Handles Installation

Installation procedures for wide-by-side handles.

Full-Length Aluminum Handles Installation

Installation procedures for full-length aluminum handles.

Installation - Stainless Steel Handles

Installing Front-Mounted Handles for Stainless Steel

Specific steps for installing front-mounted handles on stainless steel.

Removing Front-Mounted Handles for Stainless Steel

Steps for removing front-mounted handles from stainless steel.

Installation - Leveling the Refrigerator

Refrigerator Leveling Procedure

Procedure for leveling the refrigerator for proper operation and appearance.

Temperature Controls - Dial and Touch Types

Dial Temperature Controls

How to adjust and use dial temperature controls.

Touch Temperature Controls

How to adjust and use touch temperature controls.

Temperature Controls - Features and Settings

Triple Cool Climate Control

Description of the Triple Cool climate control feature.

Speed Ice Feature

Explanation of the Speed Ice feature.

Vacation Mode Operation

How to activate and deactivate Vacation Mode.

Temperature Controls - Alarms and Preferences

Temperature Alarm System

How the temperature alarm system alerts users.

Door Alarm System

How the door alarm alerts users to open doors.

User Preferences Menu

Accessing and adjusting user preference settings.

Fresh Food Features - Shelving

Shelves - General Information

Information and procedures for shelf removal and adjustment.

Elevator Shelf (Select Models)

Specific instructions for the Elevator Shelf.

Fresh Food Features - Drawers and Storage

Humidity-Controlled Crisper Drawers

How to use and adjust crisper drawer humidity controls.

Automatic Humidity Control System

Explanation of the automatic humidity control system.

Fresh Food Features - Specialised Storage

Temperature-Controlled Drawer

Description of the temperature-controlled drawer.

Available Accessories

Overview of available accessories like grip pads and storage buckets.

Freezer Features - Shelves and Storage

Freezer Shelves and Baskets

Information on freezer shelves and baskets.

Freezer Door Storage Options

Information on freezer door storage options.

Ice and Water - Automatic Ice Maker

Automatic Ice Maker Operation

Operating instructions and removal/installation of the ice maker.

Ice and Water - Dispenser Features

Dispenser Features Overview

Overview of dispenser features and operation.

Dispenser Control Operation

How to operate the dispenser controls for ice and water.

Ice and Water - Dispenser Controls and Modes

Dispenser Lock Function

How to lock and unlock the dispenser.

Water Filter Status Indicator Light

Understanding and resetting the water filter status light.

Auto Light Function

How the dispenser light adjusts to ambient light.

Water Filter - Installation and Replacement

Water Filter Removal and Installation

Procedures for removing and installing the water filter.

Replacing the Water Filter Cartridge

Steps and tips for replacing the water filter cartridge.

Water Filter - Technical Specifications

System Specification and Performance Data

Technical specifications and performance data for the water filter.

General Use Conditions for Water Filter

Important conditions for using the water filtration system.

Food Storage Tips - Fresh and Frozen Food

Fresh Food Storage Guidelines

Guidelines for storing fresh food at optimal temperatures.

Fruits and Vegetables Storage Tips

Tips for storing fruits and vegetables for freshness.

Frozen Food Storage Guidelines

Guidelines for storing food in the freezer compartment.

Food Storage Tips - Storage Chart

Food Storage Chart

A chart detailing storage times for various foods.

Care and Cleaning - General Procedures

Refrigerator Cleaning Chart

Chart detailing parts and recommended cleaning methods.

Care and Cleaning - Odor Removal and Efficiency

Removing Refrigerator Odors

Procedures for eliminating odors from the refrigerator interior.

Energy Saving Tips

Tips for improving refrigerator energy efficiency.

Care and Cleaning - Replacing Light Bulbs

Replacing Light Bulbs Procedure

Step-by-step guide for replacing light bulbs.

Care and Cleaning - Preparation for Absence and Moving

Preparing Refrigerator for Vacation

Instructions for preparing the refrigerator for vacation.

Preparing Refrigerator for Moving

Steps for preparing the refrigerator for moving.

Operating Sounds Explained

Troubleshooting - Compressor and Temperature Issues

Compressor Not Operating

Troubleshooting steps for a non-operating compressor.

Refrigerator Does Not Operate

Troubleshooting steps when the refrigerator fails to operate.

Food Temperature Too Warm

Causes and solutions for food being too warm.

Troubleshooting - Noise and Cycle Issues

Unusual Refrigerator or Ice Maker Sounds

Diagnosing and resolving unusual operational sounds.

Refrigerator Runs Too Frequently

Causes and solutions for the refrigerator running excessively.

Troubleshooting - Ice and Water Systems

Ice and Water System Issues

Troubleshooting specific issues related to ice and water dispensing.

No Indicator Lights on Dispenser Control

Troubleshooting steps for a dark dispenser control panel.

Ice Maker Producing Insufficient or Malformed Ice

Causes and solutions for poor ice production or malformed ice.

Troubleshooting - Water and Ice Delivery Issues

Ice Forms in Ice Maker Inlet Tube

Causes and solutions for ice forming in the ice maker inlet tube.

Refrigerator Water Leaks

Causes and solutions for water leaks from the refrigerator.

Dispenser Water Not Cold

Causes and solutions for dispenser water not being cold.

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