Black plate (288,1)
Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servi cing by Mazda Deal er personnel, we recommend that you take
the following steps:
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for furt her assistance after contacting your dealer ship
management, you can reach Mazda North American Operations by one of three ways.
By email at: www.mazdaUSA.com (Click the TALK TO US link at the top of the
home page).
Answers to many of your Frequently Asked Questions (FAQs), including how to
locate or contact a local Mazda Dealership in th e U.S., can be found here.
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvi ne Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
9-2
Customer Inform ation and Reporting Safety Defects
Customer Assistance
RX-8_8T70-EC-04G_Edition1 Page288
Wednesday, June 9 2004 2:32 PM
Form No.8T70-EC-04G
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