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McAfee EPOLICY ORCHESTRATOR 4.5 - User Manual

McAfee EPOLICY ORCHESTRATOR 4.5
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McAfee ePolicy Orchestrator 4.5
Product Guide

Table of Contents

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Summary

Introducing McAfee ePolicy Orchestrator 4.5

Components and what they do

Details the core components of the ePolicy Orchestrator software, including the ePO server, registered servers, and repositories.

Using this guide

Provides information on configuring and using the ePolicy Orchestrator product.

Finding documentation for McAfee enterprise products

Guides users on accessing McAfee product documentation via the McAfee ServicePortal.

Getting Started with ePolicy Orchestrator 4.5

Logging on and off ePO servers

Explains how to log on to and off from ePO servers using valid account credentials.

Viewing the server version number

Instructions to view the version number, edition, and license information of the ePolicy Orchestrator server.

How to navigate the ePO interface

Describes the redesigned ePO 4.5 interface with a single menu and customizable navigation bar.

Setting up ePolicy Orchestrator

Overview of the major setup and configuration steps required to use ePolicy Orchestrator.

Configuring ePolicy Orchestrator

ePO user accounts

Details how to create and manage user accounts and their permissions for accessing ePO software.

How permission sets work

Explains permission sets as groups of permissions granted to users or Active Directory groups.

Contacts

Describes the list of email addresses used for notifications and export functionality.

Server settings and the behaviors they control

Covers various settings that control the ePO server's behavior and functionality.

Distributing Agents to Manage Systems

About the McAfee Agent

Defines the McAfee Agent and its role in ePolicy Orchestrator communication.

Agent-server communication

Explains the communication protocol and process between the agent and the ePO server.

Installing the McAfee Agent

Provides instructions on deploying and installing the McAfee Agent on managed systems.

Configuring Agent Policies

Details how to configure general settings for agent policies, affecting performance and behavior.

Organizing the System Tree

The System Tree

Explains the System Tree as the primary interface for organizing and managing systems.

Considerations when planning your System Tree

Discusses factors to consider for efficient System Tree structure and planning.

Administrator access

Addresses access requirements for managing systems and their impact on System Tree organization.

Environmental borders and their impact on system organization

Explains how network and organizational borders influence System Tree organization.

Creating Repositories

Repository types and what they do

Describes different repository types and their roles in delivering software and updates.

How repositories work together

Details how master and distributed repositories collaborate to deliver updates.

Ensuring access to the source site

Configures access to the Internet for McAfee update sites via proxy settings.

Working with source and fallback sites

Explains how to change default source and fallback sites for update distribution.

Managing your Network with Policies and Client Tasks

Product extensions and what they do

Describes how zip files called extensions manage security products in the ePO environment.

Policy management

Explains policies as collections of settings to configure and enforce managed security software.

Policy application

Details how policies are applied to systems through inheritance or assignment.

Creating Policy Management queries

Guides on creating queries for policy management, such as Applied Policies or Broken Inheritance.

Deploying Software and Updates

Deployment packages for products and updates

Explains the ePO deployment infrastructure and the role of package zip files.

Product and update deployment

Details how to deploy products and updates to managed systems from a central location.

Update tasks

Describes creating and configuring client tasks to control how managed systems receive update packages.

Global updating

Explains how global updating automates replication and keeps systems up-to-date with minimal configuration.

Reporting On System Status

Queries

Describes configurable objects that retrieve and display data from the database in charts and tables.

Query Builder

Explains the four-step wizard for creating and editing custom queries.

Working with queries

Provides tasks for creating, using, and managing queries within ePolicy Orchestrator.

Multi-server rollup querying

Details how to run queries that report summary data from multiple ePO databases.

Detecting Rogue Systems

What are rogue systems

Defines rogue systems as unprotected devices accessing the network not managed by ePO.

How the Rogue System Sensor works

Explains the role of the Rogue System Sensor in detecting and reporting systems.

How detected systems are matched and merged

Describes how ePO automatically matches and merges newly detected systems with existing records.

Rogue System Detection states

Categorizes systems, sensors, and subnets into states for monitoring and management.

Setting Up Automatic Responses

Automatic Responses and how it works

Explains how Automatic Responses alert to events and take designated actions based on configured rules.

Planning

Guides on planning rules for notifications by defining event types, recipients, and thresholds.

Determining how events are forwarded

Details how to configure agent policies to forward events either immediately or at communication intervals.

Configuring Automatic Responses

Explains how to configure necessary resources to leverage Automatic Responses effectively.

Managing Issues and Tickets

Creating, configuring, and managing issues

Covers tasks for creating, assigning, viewing, editing, deleting, and purging issues.

Tickets and how they work

Explains tickets as external equivalents of issues and their association with ticketing servers.

Integration with ticketing servers

Details the process of integrating ticketing servers like HP Openview and BMC Remedy with ePolicy Orchestrator.

Configuring the field mappings

Guides on configuring field mappings between issues and tickets for successful integration.

Appendix: Maintaining ePolicy Orchestrator Databases

Perform regular maintenance of SQL Server databases

Provides recommendations for regular database maintenance for optimal performance and data protection.

Backup and restore ePolicy Orchestrator databases

Explains the importance and process of backing up and restoring ePO databases against failures.

Changing SQL Server information

Details how to edit SQL Server connection configuration for authentication and network security.

McAfee EPOLICY ORCHESTRATOR 4.5 Specifications

General IconGeneral
Version4.5
PlatformWindows
Database SupportMicrosoft SQL Server, Oracle
Web ConsoleYes
Agent ManagementYes
CategorySecurity Management Software
Supported Operating SystemsWindows Server 2003, Windows Server 2008
VendorMcAfee
DeploymentOn-premises
FunctionalityCentralized security management
CompatibilityMcAfee endpoint security products
Management CapabilitiesCentralized security management

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