Medtrum Simplifying Diabetes
www.medtrum.com
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Mobile Settings
Smart Device Requirements
• IOS device: IOS 11.0 system or later
• Android device: Android 8.0 system or later
Set the following for your EasySense App:
• Bluetooth: Available and turn on
• Silent and Do Not Disturb: Turn off
• Volume: Loud enough for you to hear alerts and
reminders.
• Internet: Make sure your smart device settings allow
EasySense App to use WLAN and mobile data.
• Camera: Grant EasySense access to camera.
• Notifications: Turn on notifications for the EasySense
App.
• Time: Do not change your smart device’s time because
it can make the time on the monitor screen wrong.
• Battery saving mode: Do not activate low battery usage
mode. Otherwise, the app will stop uploading data in
the background.
• EasySense App is open and running in the background.
• Restart the EasySense App after your smart device is
restarted.
If you installed the App on an IOS device:
• Make sure the background refresh for
EasySense App is turned on.
If you installed the App on an Android
device:
• For Android system 8.0 to 11.0, make sure you
allow the App to access device's location so
that the App can use the Bluetooth feature.
• For Android 12.0 system or later, make sure
you turn on Nearby Devices so that the App
can use the Bluetooth feature to connect other
device.
• Make sure the EasySense App is locked in the
background.
• Open auto run in the smart manage
(Samsung).
Recommended Smart Device Settings
See your smart device instructions to learn
how to change its settings.