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11 Troubleshooting
Error Possible cause Action
The product does not work. The battery is flat. Check the battery. Repairs must be
carried out by an authorised
electrician.
The safety catch is defective. Take the product to an authorised
service centre,
or other qualified personnel,
to be checked and repaired.
Defective motor. Take the product to an authorised
service centre,
or other qualified personnel,
to be checked and repaired.
The safety key is not inserted. Insert the safety key.
The motor stops when in use. The battery is flat. Charge the battery.
The battery is not correctly inserted. Insert the battery correctly.
The battery is defective. Replace with a new battery of the
same type.
Reduced performance. The battery is flat. Charge the battery.
The battery is not fully charged. Charge the battery.
The grass is too high. Cut in steps.
Heavy vibration. The blade is not properly fitted. Check the blade.
The blade is blocked by a foreign object. Unblock the blade.
The blade is damaged. Replace the blade.
Inadequate grass catching. The grass catcher is full. Empty the grass catcher.
The ejector opening is blocked. Clear the ejector opening.
The mowing height is set too low. Adjust to a suitable mowing height.
The lawn is mown unevenly. The blade is blunt. Sharpen or replace the blade.
The grass is too high. Cut in steps.
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