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Mellanox Technologies MUA9402E-2SF-100 - User Manual

Mellanox Technologies MUA9402E-2SF-100
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Mellanox Technologieswww.mellanox.com
Unified Fabric Manager-SDN
Appliance
Hardware User Manual
PN/s:
MUA9402E-2SF-100, MUA9402E-2SF-1K, MUA9402E-2SF-250, MUA9402E-2SF-2K,
MUA9402E-2SF-4K, MUA9402E-2SF-500, MUA9402E-2SF-HA
Module: MUA940
Rev 1.0

Table of Contents

Questions and Answers

  • S
    Susan KingAug 14, 2025
    What to do if my Mellanox Technologies Controller appliance is off?
    • J
      Jesse MartinAug 15, 2025
      If the Mellanox Technologies Controller appliance is off, try the following steps: 1. Press the Power Button w/Integrated LED. 2. If that doesn't work, unplug the appliance, wait 5 minutes, then plug it back in and press the Power Button w/Integrated LED again. 3. If it still doesn't come on, check the power supplies. 4. If it does come on, use the UFM management software to find out why it shut down. 5. Also, check the temperature and fan status.
  • M
    Mary PriceAug 17, 2025
    What to do if my Mellanox Technologies MUA9402E-2SF-100 appliance is not working and is unresponsive?
    • M
      Michelle GrahamAug 18, 2025
      If your Mellanox Technologies Controller appliance is unresponsive, follow these steps: 1. Reset the appliance. 2. If resetting doesn't work, unplug the appliance, wait 5 minutes, and plug it back in. 3. Press the Power Button w/Integrated LED. 4. If the appliance still doesn't come on, check the power supplies. 5. If it does come on, use the UFM management software to determine the cause of the shutdown.
  • C
    Cody BassAug 21, 2025
    What to do if the Power Supply Unit Status LED is not lit or is RED on my Mellanox Technologies MUA9402E-2SF-100?
    • R
      rebeccafuentesAug 21, 2025
      If the Power Supply Unit Status LED on your Mellanox Technologies Controller is not lit or is RED: 1. Ensure the power cable is properly connected to a working outlet. 2. Verify the power cable's voltage is within the 100-240 volts AC range. 3. Try removing and reinstalling the power cable. 4. As well as removing and reinstalling the power supply unit.
  • J
    James WashingtonAug 25, 2025
    What to do if the Power Button w/ Integrated LED for the Mellanox Technologies MUA9402E-2SF-100 Controller appliance shuts off?
    • V
      vdavisAug 26, 2025
      If the Power Button w/ Integrated LED for the Mellanox Technologies Controller appliance shuts off, make sure: 1. There is enough ventilation around the appliance. 2. Nothing is blocking the front or rear of the chassis. 3. The fan modules and ventilation holes are not blocked, especially by dust. If you find dust, clean the fan unit and remove dust from the front and rear panels using a vacuum cleaner.
  • K
    Kelly ThompsonAug 28, 2025
    What to do if the link LED for the Ethernet connector does not come on for Mellanox Technologies Controller?
    • J
      James RamirezAug 28, 2025
      If the link LED for the Ethernet connector on your Mellanox Technologies Controller does not come on: 1. Check that both ends of the cable are properly connected. 2. Ensure the locks on the cable ends are secured. 3. Verify that the latest firmware is installed on all HCA cards and the appliance. 4. If media adapters are being used, check that all connections are good, tight, and secure.
  • K
    kgilmoreAug 31, 2025
    Why is the hard drive LED constant amber on my Mellanox Technologies MUA9402E-2SF-100?
    • M
      Melissa NortonAug 31, 2025
      If the Hard drive LED is constant amber on your Mellanox Technologies Controller, it indicates that the HDD is faulty and should be replaced according to instructions in Section 4.6.
  • F
    farleymartinSep 4, 2025
    What does it mean if the hard drive LED is blinking amber on my Mellanox Technologies MUA9402E-2SF-100 Controller?
    • D
      Daniel JonesSep 4, 2025
      If the Hard drive LED is blinking amber on your Mellanox Technologies Controller, it means the RAID is rebuilding. Allow this process to complete, which may take up to 48 hours. Please refer to Section 2.1.1.4 and Section 4.6 for additional information.
  • A
    Ashley GreeneSep 7, 2025
    What to do if the activity LEDs do not come on for Mellanox Technologies Controller?
    • K
      Kenneth WrightSep 7, 2025
      If the activity LEDs on your Mellanox Technologies Controller do not come on, check that UFM has been started.
  • M
    Mr. James PughSep 10, 2025
    What to do if System Status LED is RED on Mellanox Technologies MUA9402E-2SF-100 Controller?
    • J
      John SchultzSep 10, 2025
      If the System Status LED is RED on your Mellanox Technologies Controller, unplug the appliance and call your Mellanox representative.

Mellanox Technologies MUA9402E-2SF-100 Specifications

General IconGeneral
BrandMellanox Technologies
ModelMUA9402E-2SF-100
CategoryController
LanguageEnglish